Head of Operations

Flow Life
Riyadh
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 10+ yearsSkills: ["Leadership","Communication","Team building","Strategic thinking","Problem-solving"]

Lead Flow’s Saudi portfolio operations with direct oversight of General Managers and property leadership. Build and scale the operational foundation across multiple properties, drive hospitality standards and resident experience, design scalable SOPs and playbooks, and align operational strategy with product, development, and tech teams to support rapid growth in a high-growth, hospitality-focused environment.

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FursaFursa
Flow Life
Flow Life
4 months ago

Head of Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead Flow’s Saudi portfolio operations with direct oversight of General Managers and property leadership. Build and scale the operational foundation across multiple properties, drive hospitality standards and resident experience, design scalable SOPs and playbooks, and align operational strategy with product, development, and tech teams to support rapid growth in a high-growth, hospitality-focused environment.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Director level

Key Responsibilities

  • •Lead and manage General Managers across the Saudi portfolio, ensuring strong execution, accountability, and operational consistency.
  • •Drive operational excellence across all properties, including resident experience, maintenance, housekeeping, security, amenities, and hospitality services.
  • •Establish clear operational standards and ensure consistent execution across all communities.
  • •Conduct regular property reviews and operational audits to identify gaps and improvement opportunities.
  • •Build a culture of operational discipline, service excellence, and attention to detail.

Key Requirements

  • •10+ years of experience in hospitality, residential operations, property management, or operational leadership roles.
Experience:10+ yearsHospitalityResidential operationsProperty management
Skills:LeadershipCommunicationTeam buildingStrategic thinkingProblem-solving
Languages:Arabic

Company Brief

Flow Life
DTC brand offering menstrual and feminine-care products designed for comfort, sustainability, and convenience, often including reusable or subscription-based solutions to support menstrual health and everyday wellbeing.
Industry: Direct to Consumer Brands
Website