Assistant Store Manager

Tapestry
United Kingdom
Workplace: OnsiteFull timeGBP 32,000 - 37,000 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance and operational excellence at a Coach retail outlet. Lead by example on the sales floor, deliver Coach service standards, and ensure strong customer experiences. Recruit, onboard, and coach team talent while maintaining compliance, scheduling, payroll/HR processes, loss prevention, and visual merchandising. Support omni-channel clienteling, digital engagement, and use KPIs to shape store strategy and communicate insights to leadership.

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FursaFursa
Tapestry
Tapestry
1 day ago

Assistant Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and operational excellence at a Coach retail outlet. Lead by example on the sales floor, deliver Coach service standards, and ensure strong customer experiences. Recruit, onboard, and coach team talent while maintaining compliance, scheduling, payroll/HR processes, loss prevention, and visual merchandising. Support omni-channel clienteling, digital engagement, and use KPIs to shape store strategy and communicate insights to leadership.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Create an inclusive, high-energy environment that meets Coach service standards and resolves customer issues.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline.
  • •Support virtual shopping, clienteling, customer data acquisition, and social media trends to enhance the customer experience.
  • •Oversee operational excellence including compliance, scheduling, payroll/HR processes, loss prevention, visual merchandising, and store safety; maintain vendor relationships.

Pay and Benefits

Salary: GBP 32,000 - 37,000 annually
Perks:Employee DiscountPaid Leave

Key Requirements

  • •1+ years of leadership experience in retail or service; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashionOmni-channel
Skills:LeadershipCustomer focusCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeRetail systemsOmni-channel servicesClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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