Manager, Fulfillment Center

Cozey
Canada
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsSkills: ["Leadership","Coaching","Training","Attention to detail","Bias for action","Cross-functional collaboration","Communication","KPI analysis","Operational decision-making"]

Run Cozey’s Montreal fulfillment center as a business owner, managing daily flow from receiving through outbound shipping for 5,000+ SKUs. Lead the centralized returns hub for Canada, protect inventory accuracy, close discrepancies to SLA, and own labor planning, wave/release planning, and P&L/budget targets. Coach shift supervisors and ensure safety, organization, and compliance while supporting operating system rollout adoption. Collaborate with delivery partners to keep trailers full and on time.

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FursaFursa
Cozey
Cozey
6 hours ago

Manager, Fulfillment Center

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Run Cozey’s Montreal fulfillment center as a business owner, managing daily flow from receiving through outbound shipping for 5,000+ SKUs. Lead the centralized returns hub for Canada, protect inventory accuracy, close discrepancies to SLA, and own labor planning, wave/release planning, and P&L/budget targets. Coach shift supervisors and ensure safety, organization, and compliance while supporting operating system rollout adoption. Collaborate with delivery partners to keep trailers full and on time.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Manager level

Key Responsibilities

  • •Run daily flow across receiving, putaway, picking, packing, and outbound shipping while hitting ship-date and dock-to-stock targets.
  • •Operate the centralized returns hub for Canada, improving cycle time, throughput, and recovery on resalable product.
  • •Protect inventory accuracy across SKUs and bin locations and close out discrepancies within SLA.
  • •Plan labor to volume, own units per hour and cost per unit, and run weekly labor reviews to drive action on the floor.
  • •Lead, coach, and develop shift supervisors and floor leads; ensure safety, organization, and compliance; partner with delivery fleet and partners for outbound handoff.

Key Requirements

  • •7+ years in fulfillment, warehouse, or distribution operations, including 3+ years leading a site or large team.
  • •Fluent French and English (spoken and written).
  • •Track record owning a P&L or operating budget and delivering to it.
  • •Hands-on command of labor planning, wave planning, throughput, and inventory accuracy in a high-SKU, fast-paced environment.
  • •Comfort with a warehouse management/operating system and ability to build KPI dashboards and act on results.
Experience:FulfillmentWarehouseDistributionHigh-SKUFast-paced
Skills:LeadershipCoachingTrainingAttention to detailBias for actionCross-functional collaborationCommunicationKPI analysisOperational decision-making
Languages:FrenchEnglish
Tech Stack:Warehouse management systemKPI dashboardAI tools

Company Brief

Cozey
Direct-to-consumer brand offering smart home and sleep products, including app-controlled heating blankets and sleep accessories designed to provide personalized warmth and comfort. Sells through its website and supports products with companion mobile apps and customer service.
Industry: Smart Home Devices
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