Sachbearbeiter Vertriebsinnendienst/Customer Service mit Fremdsprachenkenntnissen M/W/D | Burghaun, Fulda

De Beers Group
Germany
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: professionalSkills: ["Communication","Customer service","Teamwork","Customer orientation","Interpersonal skills"]

Customer service professional at Element Six/Burghaun, handling end-to-end order processing, coordinating with production, QA, and shipping, and providing technical support in the sales process. Manages inquiries, offers, orders, and invoicing for key customers (C-accounts), with a strong focus on customer satisfaction and clear communication.

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De Beers Group
De Beers Group
2 months ago

Sachbearbeiter Vertriebsinnendienst/Customer Service mit Fremdsprachenkenntnissen M/W/D | Burghaun, Fulda

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Customer service professional at Element Six/Burghaun, handling end-to-end order processing, coordinating with production, QA, and shipping, and providing technical support in the sales process. Manages inquiries, offers, orders, and invoicing for key customers (C-accounts), with a strong focus on customer satisfaction and clear communication.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Aktive Mitwirkung in der Auftragsabwicklung
  • •Enge Abstimmung mit Arbeitsvorbereitung, Produktion, Qualitätssicherung und Versand
  • •Kundenfokussierte, proaktive Denk- und Arbeitsweises
  • •technische Unterstützung im Vertriebsprozess
  • •Betreuung von Kunden – von der Anfrage bis zum Zahlungseingang in enger Abstimmung mit dem zuständigen Key Account Manager

Key Requirements

  • •Abgeschlossene Berufsausbildung als Industriekaufmann (m/w/d) oder vergleichbar
  • •Berufserfahrung im Vertriebsinnendienst, idealerweise in einem Industrieunternehmen
  • •Sicherer Umgang mit Office 365
  • •Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
  • •Kenntnisse in Spanisch und Italienisch erwünscht
Experience:Mining and metals
Education:Professional (JD, MD, etc.)
Skills:CommunicationCustomer serviceTeamworkCustomer orientationInterpersonal skills
Languages:GermanEnglishSpanishItalian
Tech Stack:Office 365

Company Brief

De Beers Group
Global diamond company specialising in diamond exploration, mining, trading and retail, operating across mining, polishing and luxury jewellery brands including De Beers London, Forevermark and Element Six.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Headquarters: London, United Kingdom
Founded: 1888
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