Enablement Lead - Knowledge Work

OpenAI
London, Dublin
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Presentation","Communication","Customer advisory","Instructional design","Adaptability","Ownership"]

Own end-to-end enablement for OpenAI’s Knowledge Work offerings, including ChatGPT Enterprise and Agents. Design repeatable adoption frameworks, lead live workshops and executive briefings, and build reusable training assets, playbooks, and best practices. Serve as an SME, gather feedback from training engagements, and partner with Sales, Solution Architects, and Delivery Leads to drive activation, sustained usage, and measurable customer business value across enterprise teams.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
OpenAI
OpenAI
2 days ago

Enablement Lead - Knowledge Work

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own end-to-end enablement for OpenAI’s Knowledge Work offerings, including ChatGPT Enterprise and Agents. Design repeatable adoption frameworks, lead live workshops and executive briefings, and build reusable training assets, playbooks, and best practices. Serve as an SME, gather feedback from training engagements, and partner with Sales, Solution Architects, and Delivery Leads to drive activation, sustained usage, and measurable customer business value across enterprise teams.
Location: London, Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Own enablement of OpenAI products (including ChatGPT Enterprise and Agents), defining adoption patterns across business and technical teams.
  • •Serve as a subject matter expert for designated product areas, supporting internal enablement and using customer feedback to inform product and program improvements.
  • •Lead customer enablement across the lifecycle from onboarding through expansion, optimization, and long-term adoption.
  • •Design and deliver engagements (onboarding sessions, advanced trainings, executive briefings, hackathons, hands-on workshops) for varied audiences.
  • •Drive customer activation, sustained usage, and measurable business value through structured enablement programs, partnering with Sales and Solution Architects.

Pay and Benefits

Perks:Relocation

Key Requirements

  • •6+ years of experience in customer-facing, enablement, or instructional roles in complex enterprise environments.
  • •Exceptional presentation and communication skills for C-level, business, and technical audiences.
  • •Strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem for real-world enterprise workflows.
  • •Experience leading workshops and enablement programs, including designing learning journeys and facilitating live sessions.
  • •Ability to identify adoption patterns across customers and translate them into scalable approaches, linked to concrete business outcomes.
Experience:EnterpriseEnablementInstructional
Skills:PresentationCommunicationCustomer advisoryInstructional designAdaptabilityOwnership
Tech Stack:ChatGPT EnterpriseChatGPTAgentsOpenAI

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor