Venue Usher/Ticket Taker

Live Nation Entertainment
Maryland
Workplace: OnsitePart timeUSD 17.65 - 20 hourlyFunction: Hospitality & Food ServiceEducation: high_schoolSkills: ["Attention to detail","Communication","Judgment","Tact","Punctuality"]

Ensure the safety and smooth guest experience at Live Nation venues by welcoming patrons, scanning tickets on entry, answering questions, assisting with seating and directions, and supporting accessible entry needs. Help keep the venue safe, clean, and presentable through light cleaning/restocking during events, assist with ticket/pass verification and credentials at restricted areas, and handle emergencies by guiding guests to exits. Maintain reliable radio communication with other departments.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Venue Usher/Ticket Taker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 57 minutes agoStatus: Live

Job Summary

Ensure the safety and smooth guest experience at Live Nation venues by welcoming patrons, scanning tickets on entry, answering questions, assisting with seating and directions, and supporting accessible entry needs. Help keep the venue safe, clean, and presentable through light cleaning/restocking during events, assist with ticket/pass verification and credentials at restricted areas, and handle emergencies by guiding guests to exits. Maintain reliable radio communication with other departments.
Location: Maryland
Workplace: Onsite
Employment Type: Part time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Welcome guests/ensure safety and act as a first point of contact for the service experience.
  • •Process guests into the venue by scanning tickets upon entry and examining tickets/passes for authenticity.
  • •Answer guest questions and help patrons locate seats and find directions inside or outside the venue.
  • •Support accessibility needs (e.g., accelerated entry, manual screening, guidance to interpreters and accessible areas).
  • •Assist with venue safety and cleanliness, resolve guest complaints, verify staff credentials at entrances, and perform closing duties.

Pay and Benefits

Salary: USD 17.65 - 20 hourly
Perks:Flexible Scheduling

Key Requirements

  • •Evening availability required for shows typically running 5pm–11:30pm.
  • •High School Diploma or equivalent (GED/HiSET).
  • •Attention to detail; acute judgment, tact, and diplomacy for guest interactions.
  • •Strong verbal, written, and interpersonal communication skills; strong punctuality.
  • •Ability to constantly stand, walk, climb stairs, and lift 50 lbs alone or 200+ lbs with assistance.
Education:High School
Skills:Attention to detailCommunicationJudgmentTactPunctuality

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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