1 month ago

Senior Customer Engagement Manager

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Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Senior Customer Engagement Manager to lead the San Jose-based Customer Engagement Center (CEC), overseeing briefing operations, program strategy, and executive engagements. Role collaborates with sales, marketing and product teams, driving high-impact, world-class, in-person, hybrid and virtual experiences for customers and partners, while managing budgets and cross-functional initiatives.

Location: San Jose

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Oversee coordination of briefing schedules, room setups, and logistical details for the San Jose CEC to ensure an optimal visitor experience.
•Manage and refine CEC facilities; lead construction/renovation projects to improve design and global footprint.
•Maintain accurate reporting and data management for stakeholders.
•Support and execute executive events and meetings with a consistent white-glove experience.
•Collaborate with internal teams to support special events, product launches, and executive offsites, ensuring alignment with strategic priorities.

Pay and Benefits

Salary: 128,800 - 193,200 annually

Key Requirements

•6+ years of experience in event management, sales, or marketing.
•Experience managing multiple projects simultaneously.
•Strong executive presence and ability to engage with senior stakeholders.
•Excellent verbal and written communication skills.
•Highly self-motivated and able to work independently.

Experience:6+ yearsCybersecurityTechnologyEnterprise software

Skills:CommunicationLeadershipStakeholder managementProject managementAnalytical

Company Brief

Provides application delivery networking, load balancing, and security solutions for on-premises and cloud environments, helping organizations optimize, secure, and scale applications and APIs across multi-cloud infrastructures.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Seattle, United States

Founded: 1996

Glassdoor: 3.8

Website LinkedIn

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