Sales Associate III

Tapestry
Pennsylvania
Workplace: OnsiteFull timeUSD 15 - 19.25Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized Coach shopping experience as the brand’s front-line ambassador. Build lasting client relationships through product expertise and tailored fashion advice, driving sales via cross-selling, upselling, and clienteling. Use mobile POS and clienteling tools (including short-form video/social selling) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, visual merchandising, and transaction handling while maintaining service and asset-protection standards.

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Tapestry
Tapestry
4 months ago

Sales Associate III

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized Coach shopping experience as the brand’s front-line ambassador. Build lasting client relationships through product expertise and tailored fashion advice, driving sales via cross-selling, upselling, and clienteling. Use mobile POS and clienteling tools (including short-form video/social selling) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, visual merchandising, and transaction handling while maintaining service and asset-protection standards.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, and fashion advice; source and follow up with new customers.
  • •Drive sales through cross-selling, upselling, and tailored recommendations; develop and execute personal sales plans and meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Handle daily operations including cash wrap, inventory processing/replenishment, visual merchandising, and transaction processing (purchases, returns, exchanges, online pickups).

Pay and Benefits

Salary: USD 15 - 19.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) and knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Ability to work at a fast pace and lift 25 lb regularly (up to 50 lb occasionally), including climbing, bending, kneeling, and maneuvering the sales floor/stockroom.
  • •Strong English proficiency and luxury retail background; social media savvy with live-stream shopping/video demos and clienteling/data acquisition skills.
  • •Ability to work flexible hours including nights, weekends, peak periods, and high-traffic retail days (including public holidays).
Experience:1+ yearsLuxury retailRetail sales
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form videoWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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