Sales & Service Manager - Fashion Valley

Alo Yoga
San Diego
Workplace: OnsiteFull timeUSD 36.08 - 40.87 hourlyFunction: SalesExperience: 3-5 yearsSkills: ["Interpersonal communication","Coachability","Time management","Personal accountability","Ability to handle multiple tasks"]

Lead store sales and guest experience as part of the store leadership team, driving exceptional service on the floor and coaching the Sales & Service team. Investigate and root-cause sales opportunities, manage budgets and performance metrics, and build the Sales & Service strategy with the General Manager. Represent the business in meetings, oversee operational deliverables, and support hiring, scheduling, and succession planning to align with ALO’s mission.

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Alo Yoga
Alo Yoga
2 days ago

Sales & Service Manager - Fashion Valley

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Source: Company careers pageValidated by: Fursa AI
Last checked: 34 minutes agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead store sales and guest experience as part of the store leadership team, driving exceptional service on the floor and coaching the Sales & Service team. Investigate and root-cause sales opportunities, manage budgets and performance metrics, and build the Sales & Service strategy with the General Manager. Represent the business in meetings, oversee operational deliverables, and support hiring, scheduling, and succession planning to align with ALO’s mission.
Location: San Diego
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Root-cause sales opportunities and partner with the General Manager to escalate process or system gaps.
  • •Oversee the Sales & Service team to execute an exceptional guest experience through coaching and feedback.
  • •Build and maintain daily client relationships and ensure effective sales floor coverage with selling initiatives.
  • •Partner with the General Manager to build and implement the Sales & Service strategy and manage reporting and budget metrics.
  • •Lead team accountability, coaching, talent development, recruitment/succession planning, and scheduling aligned to business strategy.

Pay and Benefits

Salary: USD 36.08 - 40.87 hourly
Perks:Employee DiscountHealth InsuranceDentalVision401kParental LeaveClothing AllowanceGym Membership

Key Requirements

  • •3-5 years of retail or related industry leadership experience.
  • •Working knowledge of MS Office (Word, Excel and Outlook).
  • •Extraordinary interpersonal and communication skills, both verbal and written.
  • •Agile with the ability to handle multiple tasks in a changing environment.
  • •Ability to lift, push, carry or move up to 50 pounds and safely climb up/down a ladder.
Experience:3-5 yearsRetail
Skills:Interpersonal communicationCoachabilityTime managementPersonal accountabilityAbility to handle multiple tasks
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn