Area Customer Experience Specialist - Plymouth, MN

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 23 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Dependability","Adaptability","Communication","Presentation"]

Provide best-in-class customer experience for walk-in consumer and business clients across multiple branch locations within a region. Handle customer transactions with accuracy and cash controls, resolve issues, and educate customers on deposit, loan, and account maintenance services. Identify financial goals and recommend appropriate banking products while supporting colleagues for consistent, seamless branch experiences and traveling between branches as needed.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Area Customer Experience Specialist - Plymouth, MN

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Last checked: 45 minutes agoStatus: Live

Job Summary

Provide best-in-class customer experience for walk-in consumer and business clients across multiple branch locations within a region. Handle customer transactions with accuracy and cash controls, resolve issues, and educate customers on deposit, loan, and account maintenance services. Identify financial goals and recommend appropriate banking products while supporting colleagues for consistent, seamless branch experiences and traveling between branches as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide regional branch coverage including customer transactions and servicing customer needs.
  • •Process customer transactions accurately, maintaining cash controls and balancing daily.
  • •Deliver excellent customer service and resolve customer issues effectively.
  • •Educate customers on deposits and loans, and support service/account maintenance needs.
  • •Travel to multiple branch locations throughout the week and support colleagues for consistent experiences.
Travel: Medium travel

Pay and Benefits

Salary: USD 22 - 23 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement

Key Requirements

  • •High School Diploma or GED.
  • •Minimum of 1 year of customer service and branch banking experience.
  • •Comfort educating customers on bank technology (online, mobile, and ATM banking).
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
  • •Preferred: Cash handling experience and a Bachelor’s degree.
Experience:1+ yearsBankingBranch bankingCustomer serviceConsumer lendingBusiness banking
Education:High School
Skills:Customer serviceDependabilityAdaptabilityCommunicationPresentation
Licenses:Notary (preferred)
Certifications:NMLS (licensing available)
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn