Relationship Manager- Colombia

Nuvei
Bogotá
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Client management","Communication","Negotiation","Analytical thinking","Project management","Teamwork","Independence","Strategic thinking"]

Own and grow relationships with Nuvei’s top-tier merchants across LatAm, acting as a single point of contact and coordinating with internal teams. Drive merchant success through business reviews, joint strategies, and value-add support using analytical insights and data-driven storytelling. Manage projects across departments, track account metrics and forecasts, and serve as an expert payments advisor while developing Nuvei’s regional footprint and increasing revenue.

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FursaFursa
Nuvei
Nuvei
2 days ago

Relationship Manager- Colombia

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own and grow relationships with Nuvei’s top-tier merchants across LatAm, acting as a single point of contact and coordinating with internal teams. Drive merchant success through business reviews, joint strategies, and value-add support using analytical insights and data-driven storytelling. Manage projects across departments, track account metrics and forecasts, and serve as an expert payments advisor while developing Nuvei’s regional footprint and increasing revenue.
Location: Bogotá
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage top-tier merchants in LatAm as the primary point of contact, building and maintaining win-win relationships.
  • •Present business reviews, launch projects, and identify new ways to support merchant growth and solve pain points.
  • •Use business acumen and analytics to assess merchant goals, synthesize complex data, and tell a compelling story.
  • •Develop and own joint strategies, coordinate internally to ensure consistent service, and collaborate with sales as needed.
  • •Conduct client visits and quarterly business reviews; on occasion support client integrations and track targets, forecasts, and account metrics.

Pay and Benefits

Perks:Health InsurancePaid LeaveHybrid Work

Key Requirements

  • •5+ years of experience in a relationship management role with significant client-focused solutions experience.
  • •Strong payments industry experience.
  • •C-suite communication and management skills.
  • •Excellent presentation, negotiation, and written/verbal communication skills.
  • •Experience in data analytics and proven project management skills.
Experience:5+ yearsPaymentsFintechTravel industry
Skills:Client managementCommunicationNegotiationAnalytical thinkingProject managementTeamworkIndependenceStrategic thinking
Languages:EnglishPortugueseSpanish

Company Brief

Nuvei
Global payments technology provider offering merchant acquiring, payment processing, fraud and risk management, and omnichannel payment solutions for enterprises across e-commerce, retail, gaming, and fintech sectors.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Montreal, Canada
Founded: 2003
WebsiteLinkedIn