Anrok

3 months ago

Solutions Engineer, Post Sale

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Post-Sales Solutions Engineer at a SaaS tax automation platform focused on expanding within existing customers. You’ll lead technical discovery, craft roadmaps linking customer goals to Anrok capabilities, and collaborate with Account Managers to drive multi-entity implementations, escalations, and customer feedback into product improvements.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own technical discovery for expansion within existing accounts and create technical roadmaps mapping customer objectives to Anrok capabilities
•Partner with Account Managers on expansion prioritization, account planning, and forecasting by providing technical qualification and insights
•Lead complex implementations including multi-entity configurations and advanced feature deployments with parallel workstreams to accelerate value
•Run live technical consultations, lead troubleshooting sessions, and adapt depth of explanation to audience in real time
•Be the Voice of the Customer by channeling feedback, integration requirements, and product gaps to Product and Engineering to influence roadmap priorities

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth InsuranceDentalVisionLearning BudgetHome InternetWellness StipendHome Office

Key Requirements

•5+ years as a Solutions Engineer or Solutions Architect in SaaS; proven track record in post-sales or technical advisory roles
•Deep experience with REST APIs, webhooks, SQL, and enterprise integrations, especially in billing, financial, or compliance software
•Strong automation mindset; leverage AI and modern tooling to improve efficiency and scale impact
•Calm under pressure with experience leading escalation calls and adapting communication to different audiences (engineering to executive)
•Ability to distill complex technical concepts for diverse audiences and quickly close knowledge gaps

Experience:5+ yearsSaaSEnterprise integrationsBilling software

Skills:CommunicationCollaborationProblem-solvingPresentationTime management

Tech Stack:REST APIsWebhooksSQLAIAutomationEnterprise integrations

Company Brief

Anrok

Provides an AI-native global sales tax platform that automates monitoring, calculation, filing, and remittance of sales tax and VAT for SaaS and digital businesses.

Industry: RegTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2020

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Anrok

3 months ago

Solutions Engineer, Post Sale

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own technical discovery for expansion within existing accounts and create technical roadmaps mapping customer objectives to Anrok capabilities
•Partner with Account Managers on expansion prioritization, account planning, and forecasting by providing technical qualification and insights
•Lead complex implementations including multi-entity configurations and advanced feature deployments with parallel workstreams to accelerate value
•Run live technical consultations, lead troubleshooting sessions, and adapt depth of explanation to audience in real time
•Be the Voice of the Customer by channeling feedback, integration requirements, and product gaps to Product and Engineering to influence roadmap priorities

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth InsuranceDentalVisionLearning BudgetHome InternetWellness StipendHome Office

Key Requirements

•5+ years as a Solutions Engineer or Solutions Architect in SaaS; proven track record in post-sales or technical advisory roles
•Deep experience with REST APIs, webhooks, SQL, and enterprise integrations, especially in billing, financial, or compliance software
•Strong automation mindset; leverage AI and modern tooling to improve efficiency and scale impact
•Calm under pressure with experience leading escalation calls and adapting communication to different audiences (engineering to executive)
•Ability to distill complex technical concepts for diverse audiences and quickly close knowledge gaps

Experience:5+ yearsSaaSEnterprise integrationsBilling software

Skills:CommunicationCollaborationProblem-solvingPresentationTime management

Tech Stack:REST APIsWebhooksSQLAIAutomationEnterprise integrations

Company Brief

Anrok

Provides an AI-native global sales tax platform that automates monitoring, calculation, filing, and remittance of sales tax and VAT for SaaS and digital businesses.

Industry: RegTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2020

Glassdoor: 3.9

Website LinkedIn Glassdoor