Customer Success Manager - Africa (English Speaker)

Odoo
Anywhere
Full timeFunction: Customer Success & Account ManagementSkills: ["Communication","Relationship building","Negotiation","Proactive","Result-oriented","Sales-oriented"]

Own a portfolio of existing African customers as the long-term commercial point of contact. Deeply analyze customers’ IT projects to position Odoo as the expert solution, identify growth opportunities, present new applications and product updates to end users, and negotiate contract renewals from monthly to multi-year subscriptions. Work closely with decision-makers across finance, IT, and executive leadership with a proactive, results- and sales-oriented mindset.

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Odoo
Odoo
3 months ago

Customer Success Manager - Africa (English Speaker)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own a portfolio of existing African customers as the long-term commercial point of contact. Deeply analyze customers’ IT projects to position Odoo as the expert solution, identify growth opportunities, present new applications and product updates to end users, and negotiate contract renewals from monthly to multi-year subscriptions. Work closely with decision-makers across finance, IT, and executive leadership with a proactive, results- and sales-oriented mindset.
Location: Anywhere
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage a portfolio of existing customers in Africa
  • •Analyze and understand customers’ IT projects as an Odoo sales expert
  • •Identify potential future sales and increase customer software usage
  • •Present new Odoo products, applications, features, and versions to end users
  • •Negotiate contract renewals from monthly subscriptions to multi-year subscriptions

Key Requirements

  • •Bachelor’s or Master’s degree in Business
  • •Strong business knowledge and curiosity
  • •Genuine interest in software products
  • •Fluent English
  • •Excellent communication, relationship, and negotiation skills
Education:
Skills:CommunicationRelationship buildingNegotiationProactiveResult-orientedSales-oriented
Languages:English
Tech Stack:Odoo

Company Brief

Odoo
Provides an integrated open-source suite of business applications including ERP, CRM, accounting, inventory, e-commerce and HR tools to help companies manage operations and grow with modular, customizable software.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Grand-Rosière, Belgium
Founded: 2005
WebsiteLinkedIn