CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Deliver a customer-first experience as a Customer Specialist in Training, guiding customers through buying, selling, and servicing vehicles. You’ll support vehicle sales, appraisal and test-drive experiences, manage paperwork and payment processing, and coordinate repair order and service appointments. The role includes vehicle condition and cosmetic assessments, inventory check-in and reconciliation, and adherence to CarMax Environmental Health & Safety requirements.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Conduct vehicle condition assessments and document findings for appraisals and Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and repair order invoicing, and handle related administrative paperwork and payments while following EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly

Perks:Sick TimePaid LeavePaid Holidays

Key Requirements

•High School Diploma or equivalent and a valid driver’s license.
•Strong communication skills to represent CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Ability to balance customer needs with business goals and follow processes accurately.
•Ability to manage multiple tasks with attention to detail, meet deadlines, and lift up to 25 lbs.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailCustomer focus

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Conduct vehicle condition assessments and document findings for appraisals and Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and repair order invoicing, and handle related administrative paperwork and payments while following EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly

Perks:Sick TimePaid LeavePaid Holidays

Key Requirements

•High School Diploma or equivalent and a valid driver’s license.
•Strong communication skills to represent CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Ability to balance customer needs with business goals and follow processes accurately.
•Ability to manage multiple tasks with attention to detail, meet deadlines, and lift up to 25 lbs.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailCustomer focus

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website