Customer Sales Associate

Trane Technologies
Cincinnati
Workplace: OnsiteFull timeUSD 37,700 - 76,194.99Function: SalesEducation: high_schoolSkills: ["Customer service","Problem-solving","Relationship building","Order management","Accuracy"]

Serve customers at Trane Supply stores as a trusted advisor, helping resolve parts and equipment issues and providing timely, accurate parts and supply solutions. Manage customer orders and inquiries, handle quotes and invoices, and support order fulfillment with high accuracy. Drive sales by identifying related products and add-on extensions, stay current on product offerings and promotions, and assist with inventory/warehouse tasks as needed.

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Trane Technologies
Trane Technologies
2 days ago

Customer Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve customers at Trane Supply stores as a trusted advisor, helping resolve parts and equipment issues and providing timely, accurate parts and supply solutions. Manage customer orders and inquiries, handle quotes and invoices, and support order fulfillment with high accuracy. Drive sales by identifying related products and add-on extensions, stay current on product offerings and promotions, and assist with inventory/warehouse tasks as needed.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Provide support to customers and determine the best way to resolve problems to ensure customer satisfaction.
  • •Partner with customers to grow sales by identifying related products or add-on extensions.
  • •Process customer orders and respond to inquiries, questions, or complaints about Parts and Supply offerings.
  • •Maintain current knowledge of Trane products, offerings, and promotions to deliver a premier customer experience and drive sales.
  • •Execute quote and order management processes with high accuracy and assist with warehouse/inventory management as needed.

Pay and Benefits

Salary: USD 37,700 - 76,194.99
Perks:Health Insurance401kPaid LeaveTuition AssistanceFertility CoverageAdoption Assistance

Key Requirements

  • •High school diploma or GED.
  • •Inside sales, retail, or related experience.
  • •Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety.
  • •Proven experience building customer relationships and maintaining professional customer service in challenging situations.
Education:High School
Skills:Customer serviceProblem-solvingRelationship buildingOrder managementAccuracy

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn