Customer Service Delivery Advocate 4- day work week!

Carvana
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-focused","Safe driving","Attention to detail","Physical stamina","Self-motivated"]

Deliver vehicles directly to customers’ doors while representing Carvana’s customer-first experience. Load and unload cars using custom haulers, perform safety checks, and complete customer paperwork with thorough notes in the customer tracking system. Maintain a clean driving record in line with CMV Driver Qualification policies. Work 11am–9pm, 7 days a week with rotating days off, at the Framingham (ADESA Boston) location.

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FursaFursa
Carvana
Carvana
6 months ago

Customer Service Delivery Advocate 4- day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver vehicles directly to customers’ doors while representing Carvana’s customer-first experience. Load and unload cars using custom haulers, perform safety checks, and complete customer paperwork with thorough notes in the customer tracking system. Maintain a clean driving record in line with CMV Driver Qualification policies. Work 11am–9pm, 7 days a week with rotating days off, at the Framingham (ADESA Boston) location.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers.
  • •Frequently load and unload vehicles and conduct regular safety inspections of the hauler.
  • •Complete customer paperwork and add thorough notes to the customer tracking system.
  • •Maintain a clean driving record and drive safely in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 22 - 24 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:401kHealth InsuranceDentalVisionPaid LeaveStudent LoanEquityOvertime

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks including detailing vehicles and loading/unloading haulers in various weather conditions.
  • •Must be able to read, write, speak, and understand English.
  • •Requires the ability to walk/stand for extended periods and lift/carry/push/pull up to 50lbs.
  • •Must be at least 21, possess a valid driver’s license, and pass a drug test while obtaining a DOT Medical Card.
Experience:2+ years
Skills:Customer-focusedSafe drivingAttention to detailPhysical staminaSelf-motivated
Licenses:Valid driver's licenseDOT Medical CardNotaryChauffeur's licenseVehicle Verifier license
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn