Software Engineer, New Hiring Experience, Express & Guide

Thumbtack
Ontario
Workplace: RemoteFull timeFunction: Software EngineeringExperience: 2+ yearsSkills: ["User-focused","Curiosity","Experimentation","Iteration","Continuous improvement"]

Build and ship AI-native, end-to-end product experiences for homeowners—helping users describe home issues, troubleshoot needs, and discover the right professionals. You’ll develop backend services and APIs for intelligent intake flows, integrate LLMs and vision models, and improve systems that turn messy inputs (photos/voice notes) into actionable insights. Partner with design, research, product, infra, and ML teams to monitor performance, optimize latency, and iterate quickly.

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FursaFursa
Thumbtack
Thumbtack
1 year ago

Software Engineer, New Hiring Experience, Express & Guide

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build and ship AI-native, end-to-end product experiences for homeowners—helping users describe home issues, troubleshoot needs, and discover the right professionals. You’ll develop backend services and APIs for intelligent intake flows, integrate LLMs and vision models, and improve systems that turn messy inputs (photos/voice notes) into actionable insights. Partner with design, research, product, infra, and ML teams to monitor performance, optimize latency, and iterate quickly.
Location: Ontario
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Build and ship end-to-end AI-native product experiences for homeowners to describe and solve home issues.
  • •Collaborate with designers, researchers, and product managers to prototype, test, and launch multimodal features.
  • •Develop backend services and APIs for intelligent intake flows, dynamic guidance, and personalized hiring suggestions.
  • •Integrate LLMs and vision models into user experiences using techniques like context engineering, retrieval augmented generation, and structured memory.
  • •Own and improve systems that convert messy real-world inputs (photos/voice notes) into actionable insights for pros and users.

Key Requirements

  • •2+ years of experience in software engineering.
  • •Strong passion for creating product experiences that delight users and improve their quality of life.
  • •Curiosity and drive to stay on top of cutting-edge technology and bring learnings into everyday work.
  • •Hands-on experience building with AI (e.g., side projects, coding apps, personal experiments).
  • •Fluency in at least one major programming language and the ability to switch between multiple languages (mainly Go, Python; mobile apps use Swift, Kotlin, Java).
Experience:2+ yearsAIHome services
Skills:User-focusedCuriosityExperimentationIterationContinuous improvement
Tech Stack:GoPythonSwiftKotlinJavaLLMsMachine learningVision modelsRetrieval augmented generationContext engineeringStructured memoryAgentic workflowsPostgresMySQLDynamoDBModel performance monitoring

Company Brief

Thumbtack
Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn