Service Advisor – Team Mancuso Powersports North

Sonic Automotive
Houston
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Communication","Active listening","Work ethic","Teamwork"]

Schedule service appointments and gather customer and vehicle details before arrival, then greet customers with a timely, friendly approach. Prepare accurate written labor and parts cost estimates, monitor repair progress, and keep customers updated on changes to time and cost. Obtain proper authorization prior to repairs and support ongoing service department needs while selling additional needed services.

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Sonic Automotive
Sonic Automotive
13 hours ago

Service Advisor – Team Mancuso Powersports North

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Schedule service appointments and gather customer and vehicle details before arrival, then greet customers with a timely, friendly approach. Prepare accurate written labor and parts cost estimates, monitor repair progress, and keep customers updated on changes to time and cost. Obtain proper authorization prior to repairs and support ongoing service department needs while selling additional needed services.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Schedule service appointments and obtain customer and vehicle data prior to arrival.
  • •Greet customers in a timely and friendly manner.
  • •Provide complete and accurate written cost estimates for labor and parts.
  • •Check progress of repairs throughout the day and contact customers regarding changes in estimated time and cost.
  • •Receive proper authorization before any repairs are performed.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Two years’ experience in a dealership position.
  • •General knowledge of vehicle mechanical operations.
  • •Strong customer service skills.
  • •Active listening and strong communication skills.
  • •Ability to follow directions and willingness to learn in a fast-paced environment.
Experience:AutomotiveDealership
Skills:Customer serviceCommunicationActive listeningWork ethicTeamwork
Languages:English

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn