Full Time Branch Ambassador - Livingston

Discover Financial
United States
Workplace: OnsiteFull timeUSD 43,680 - 43,680 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Hospitality","Relationship building","Problem-solving","Adaptability","Communication"]

Serve as the face of a Capital One community banking hub, delivering outstanding hospitality while accurately completing high-volume cash and negotiable instrument transactions. Maintain a compliance-first approach covering security, audit, and BSA/AML obligations. Educate customers on mobile banking tools like remote deposit capture and contactless payments, listen to needs, and guide them to the right digital solutions. Support nearby branches within a defined radius and adapt to flexible schedules.

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FursaFursa
Discover Financial
Discover Financial
1 day ago

Full Time Branch Ambassador - Livingston

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Serve as the face of a Capital One community banking hub, delivering outstanding hospitality while accurately completing high-volume cash and negotiable instrument transactions. Maintain a compliance-first approach covering security, audit, and BSA/AML obligations. Educate customers on mobile banking tools like remote deposit capture and contactless payments, listen to needs, and guide them to the right digital solutions. Support nearby branches within a defined radius and adapt to flexible schedules.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy, including deposits, withdrawals, and complex negotiable instrument processing.
  • •Ensure compliance with security, audit, BSA/AML, and federal regulatory standards.
  • •Educate clients on mobile banking features such as remote deposit capture and contactless payments.
  • •Listen to customer needs and recommend appropriate digital tools or banking solutions.
  • •Provide hospitality by greeting customers and supporting surrounding branches within a 50 mile radius as needed.
Travel: Low travel

Pay and Benefits

Salary: USD 43,680 annually
Perks:Health InsuranceDentalVisionPaid LeaveEducation Assistance401kLife InsuranceDisability InsuranceParental LeaveChildcareElder Care

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Available for a flexible schedule, including weekends, with changing hours/days.
  • •Proficient communication skills (written and oral).
Experience:1+ yearsRetailSalesCustomer serviceCash handlingBanking
Skills:HospitalityRelationship buildingProblem-solvingAdaptabilityCommunication
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn