Customer Engineer, ASEAN Specialist

Cloudflare
Singapore
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Presentation","Stakeholder management","Troubleshooting","Problem-solving","Communication"]

Own the technical relationship for ASEAN customers across solutioning, onboarding, long-term adoption, renewal, and expansion. Build bespoke architectures and deliver product demos and PoCs for Cloudflare’s Developer, Security, and Networking platforms. Use AI-augmented workflows to automate routine technical tasks, and carry a variable quota tied to regional revenue by translating platform capabilities into measurable ROI for executives.

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FursaFursa
Cloudflare
Cloudflare
1 day ago

Customer Engineer, ASEAN Specialist

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Last checked: 9 hours agoStatus: Live

Job Summary

Own the technical relationship for ASEAN customers across solutioning, onboarding, long-term adoption, renewal, and expansion. Build bespoke architectures and deliver product demos and PoCs for Cloudflare’s Developer, Security, and Networking platforms. Use AI-augmented workflows to automate routine technical tasks, and carry a variable quota tied to regional revenue by translating platform capabilities into measurable ROI for executives.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Partner with ASEAN field Customer Engineers and Sales to build bespoke architectures and deliver product demonstrations and PoCs across Cloudflare’s portfolio.
  • •Serve as a trusted technical advisor throughout the customer lifecycle from onboarding through maturity, renewal, and expansion.
  • •Use AI-augmented workflows and internal platforms to automate routine tasks such as RFP/security questionnaire responses and sandbox provisioning.
  • •Carry a variable quota tied to regional revenue and drive deep platform adoption, retention, and expansion.
  • •Translate platform capabilities into ROI for C-level executives based on product usage data.

Key Requirements

  • •3+ years in a customer-facing technical pre-sales role (Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering).
  • •Demonstrated experience building tools with AI and using automation to solve technical, customer-facing challenges.
  • •Foundational understanding of web technologies, internet security, and computer networking, with strong troubleshooting skills.
  • •Commercial mindset with willingness to work in a revenue-aligned environment.
  • •Exceptional presentation and stakeholder management skills to bridge technical details with C-suite strategy.
Experience:3+ years
Skills:PresentationStakeholder managementTroubleshootingProblem-solvingCommunication
Tech Stack:AI agentsWorkers AIAI GatewaySandbox provisioningTelemetry monitoring

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn