Percona

1 year ago

PostgreSQL Database Support Engineer - AMERICAS (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Remote, Americas-based role supporting PostgreSQL DBAs by diagnosing complex issues, gathering data, and providing detailed analyses via email, chat, or voice. Involves coordinating screen-sharing for production-impacting problems, plus creating technical content (blogs, KB articles, webinars) for the open-source community, with opportunities to travel occasionally.

Location: Americas, Vancouver, Brazil, Montevideo, Mexico City, Toronto, Buenos Aires

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Assist customers’ DBA teams by gathering data, investigating issues, and providing detailed analyses via email, chat, or voice
•Conduct screen-sharing sessions to help customers quickly navigate and resolve production-impacting issues
•Author blog posts, answer questions on forums, create customer-facing KB articles, and host webinars for the open-source community
•Work remotely from anywhere with a stable internet connection
•Travel occasionally for team meetings, conferences, or customer visits

Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkEquityFlexible HoursTime Off

Key Requirements

•PostgreSQL knowledge and experience with PostgreSQL tools and contributed modules; strong understanding of performance tuning, query optimization and index tuning
•Experience with backup solutions such as pg_basebackup, pgBackRest, WAL-G and Point-in-Time-Recovery
•Experience with high availability solutions (replication, routers, proxies) and zero-downtime procedures
•Demonstrable experience administering Linux-based systems and methodical problem-solving capabilities
•Willingness to travel occasionally and communicate with customers in English; Kubernetes knowledge is a plus

Experience:PostgreSQLOpen sourceDatabases

Skills:TroubleshootingCommunicationProblem-solvingTeamworkWriting

Languages:English

Tech Stack:PostgreSQLPgBackRestWAL-GKubernetesAWSAzureGCPPMMAnsiblePuppetChefSQLPatroniRepmgrStolonPostgres_fdwOracle_fdwFile_fdwGdbPerf

Company Brief

Percona

Provides open-source database software, support, managed services and consulting for MySQL, MongoDB, PostgreSQL, Redis and related technologies to help organizations monitor, manage, secure and optimize database environments.

Industry: Data Infrastructure

Company Size: Large (251 to 1,000 employees)

Revenue: USD 25M to 50M

Growth: Established Company

Funding: Bootstrapped

Headquarters: Durham, United States

Founded: 2006

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Percona

1 year ago

PostgreSQL Database Support Engineer - AMERICAS (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Americas, Vancouver, Brazil, Montevideo, Mexico City, Toronto, Buenos Aires

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Assist customers’ DBA teams by gathering data, investigating issues, and providing detailed analyses via email, chat, or voice
•Conduct screen-sharing sessions to help customers quickly navigate and resolve production-impacting issues
•Author blog posts, answer questions on forums, create customer-facing KB articles, and host webinars for the open-source community
•Work remotely from anywhere with a stable internet connection
•Travel occasionally for team meetings, conferences, or customer visits

Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkEquityFlexible HoursTime Off

Key Requirements

•PostgreSQL knowledge and experience with PostgreSQL tools and contributed modules; strong understanding of performance tuning, query optimization and index tuning
•Experience with backup solutions such as pg_basebackup, pgBackRest, WAL-G and Point-in-Time-Recovery
•Experience with high availability solutions (replication, routers, proxies) and zero-downtime procedures
•Demonstrable experience administering Linux-based systems and methodical problem-solving capabilities
•Willingness to travel occasionally and communicate with customers in English; Kubernetes knowledge is a plus

Experience:PostgreSQLOpen sourceDatabases

Skills:TroubleshootingCommunicationProblem-solvingTeamworkWriting

Languages:English

Tech Stack:PostgreSQLPgBackRestWAL-GKubernetesAWSAzureGCPPMMAnsiblePuppetChefSQLPatroniRepmgrStolonPostgres_fdwOracle_fdwFile_fdwGdbPerf

Company Brief

Percona

Industry: Data Infrastructure

Company Size: Large (251 to 1,000 employees)

Revenue: USD 25M to 50M

Growth: Established Company

Funding: Bootstrapped

Headquarters: Durham, United States

Founded: 2006

Glassdoor: 4.2

Website LinkedIn Glassdoor