Account Manager I - Hybrid/Philadelphia, PA

Aon
Philadelphia
Workplace: HybridFull timeUSD 60,000 - 75,000 annuallyFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Client relationship management","Data analysis","Communication","Problem-solving","Presentation drafting"]

Manage day-to-day service for an assigned commercial risk book of business, partnering with Account Executives to support strategic, client-facing initiatives. Lead client renewal cycle activities to ensure a positive client experience, serve as key client liaison for coverage and billing-related items, and coordinate with Aon Client Services and Premium Accounting. Gather and analyze data to draft stewardship reports and presentations while monitoring invoices, receivables, and collections, resolving client issues as they arise.

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Aon
Aon
2 days ago

Account Manager I - Hybrid/Philadelphia, PA

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Last checked: 5 hours agoStatus: Live

Job Summary

Manage day-to-day service for an assigned commercial risk book of business, partnering with Account Executives to support strategic, client-facing initiatives. Lead client renewal cycle activities to ensure a positive client experience, serve as key client liaison for coverage and billing-related items, and coordinate with Aon Client Services and Premium Accounting. Gather and analyze data to draft stewardship reports and presentations while monitoring invoices, receivables, and collections, resolving client issues as they arise.
Location: Philadelphia
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Partner with Account Executives on an assigned book of business and manage day-to-day service processes and outputs.
  • •Run point on each client’s renewal cycle, engaging with account team members to ensure positive, productive client experience.
  • •Serve as primary point of contact with Aon Client Services (ACS) and coordinate activities to ensure efficient, quality deliverables.
  • •Handle coverage inquiries, endorsements, certificates/IDs, location additions, invoices, Workers’ Compensation posting notices, allocations, and policy transmittals.
  • •Monitor invoice generation, fee agreements, receivables, and collections; address and resolve client issues.

Pay and Benefits

Salary: USD 60,000 - 75,000 annually
Perks:Health InsuranceDentalVision401kEquityPaid LeaveLife InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •Previous commercial insurance experience is strongly preferred.
  • •Property & Casualty brokers license is preferred, or to be obtained within 120 days of the start date.
  • •High school diploma or equivalent required.
  • •Maintains effective and positive relationships with clients.
  • •Facilitates timely, accurate information flow between clients and the account team.
Experience:Commercial insuranceProperty & casualty
Education:High School
Skills:Client relationship managementData analysisCommunicationProblem-solvingPresentation drafting
Licenses:Property & Casualty brokers license
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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