Kick

3 months ago

Founding Account Manager, Accountant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Own the post-sale journey for accounting firms from onboarding through activation, expansion and renewal. Become a product expert to help accountants use Kick, design repeatable processes across the accountant lifecycle, and track metrics like activation rates and net revenue retention while acting as the voice of the accountant to Product, Engineering and AI teams.

Location: Toronto

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own the post-sale journey for accounting firms from onboarding through activation, expansion and renewal.
•Design repeatable processes across the entire accountant lifecycle: education, adoption, growth and advocacy.
•Track and optimize key metrics like activation rates, net revenue retention and expansion velocity.
•Act as the voice of the accountant and provide clear, structured feedback to Product, Engineering and AI teams.
•Collaborate with the CEO and Head of Growth to define and build a repeatable customer growth playbook.

Pay and Benefits

Perks:Health InsuranceDentalVisionEquityPaid Leave

Key Requirements

•3-5+ years track record of managing customer relationships and driving post-sale outcomes in SaaS
•Startup experience; you thrive in a fast-paced, adaptive environment
•Experience supporting a technical audience; bonus if you have accountants or finance background
•Background in accounting, bookkeeping, or financial services; CPA/EA or related qualifications are a plus
•Excellent written and verbal communication and presentation skills

Experience:3-5 yearsSaaSAccountingFinanceStartupAccounting firms

Skills:CommunicationPresentationEmpathyCustomer relationship managementProblem-solving

Certifications:CPAEA

Languages:English

Company Brief

Kick

Kick is a live-streaming platform focused on gaming, IRL, and variety content, offering creators monetization tools, community features, and a competitive revenue-sharing model to attract streamers and viewers away from incumbent platforms.

Industry: Streaming Platforms

Founded: 2022

Website

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Kick

3 months ago

Founding Account Manager, Accountant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Toronto

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own the post-sale journey for accounting firms from onboarding through activation, expansion and renewal.
•Design repeatable processes across the entire accountant lifecycle: education, adoption, growth and advocacy.
•Track and optimize key metrics like activation rates, net revenue retention and expansion velocity.
•Act as the voice of the accountant and provide clear, structured feedback to Product, Engineering and AI teams.
•Collaborate with the CEO and Head of Growth to define and build a repeatable customer growth playbook.

Pay and Benefits

Perks:Health InsuranceDentalVisionEquityPaid Leave

Key Requirements

•3-5+ years track record of managing customer relationships and driving post-sale outcomes in SaaS
•Startup experience; you thrive in a fast-paced, adaptive environment
•Experience supporting a technical audience; bonus if you have accountants or finance background
•Background in accounting, bookkeeping, or financial services; CPA/EA or related qualifications are a plus
•Excellent written and verbal communication and presentation skills

Experience:3-5 yearsSaaSAccountingFinanceStartupAccounting firms

Skills:CommunicationPresentationEmpathyCustomer relationship managementProblem-solving

Certifications:CPAEA

Languages:English

Company Brief

Kick

Industry: Streaming Platforms

Founded: 2022

Website