COACH-销售顾问-成都乐天

Tapestry
Chengdu
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Clienteling","Cross-selling","Upselling","Adaptability"]

Deliver an elevated, personalized luxury shopping experience as the front-line ambassador for the Coach brand. Meet individual and store sales goals by cross-selling, upselling, and using tailored fashion recommendations. Manage daily store operations including POS transactions, cash wrap, inventory processing, replenishment, and visual merchandising, while supporting omni-channel selling through clienteling and social selling tools (including short-form video).

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Tapestry
Tapestry
2 days ago

COACH-销售顾问-成都乐天

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Last checked: 29 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver an elevated, personalized luxury shopping experience as the front-line ambassador for the Coach brand. Meet individual and store sales goals by cross-selling, upselling, and using tailored fashion recommendations. Manage daily store operations including POS transactions, cash wrap, inventory processing, replenishment, and visual merchandising, while supporting omni-channel selling through clienteling and social selling tools (including short-form video).
Location: Chengdu
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales through cross-selling, upselling, and tailored recommendations; develop and execute personal sales plans to meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations: cash wrap, inventory processing, replenishment, visual merchandising, and efficient processing of purchases/returns/exchanges/online pickups.

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including reading price/release sheets.
  • •Strong English proficiency.
  • •Ability to work in a fast-paced environment.
  • •Luxury retail background and social media savvy, including live-stream shopping/video demos and clienteling/data acquisition skills (preferred).
Experience:1+ yearsLuxury retailFashion retail
Skills:Customer serviceClientelingCross-sellingUpsellingAdaptability
Languages:English
Tech Stack:POSMobile POSIPadLaptopShort-form videoSocial selling

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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