3 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Deliver a customer-first experience by guiding customers through vehicle sales, appraisals, test drives, and financing applications. Conduct vehicle condition and cosmetic inspections, support inventory check-in and daily scanning, and process paperwork accurately. Coordinate service appointments and review repair order invoices for correct billing, collaborating across teams to keep the experience smooth. Follow CarMax EH&S requirements and maintain a clean, orderly work area.

Location: Manchester

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Perform accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Handle paperwork and administrative tasks such as printing reports, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accurate billing while following EH&S requirements.

Pay and Benefits

Salary: USD 17.2 - 25.8 hourly

Perks:Sick TimePaid LeavePaid Holidays

Key Requirements

•Strong communication skills representing CarMax and its products.
•Build lasting customer relationships and create win-win solutions.
•Demonstrate integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma or equivalent and a valid driver’s license.
•Ability to manage multiple tasks with attention to detail, lift up to 25 lbs, and read/transcribe data accurately.

Experience:RetailCustomer service

Education:Bachelor's

Skills:CommunicationRelationship-buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver's license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

Loading job details...

Preparing the role view and application actions.

CarMax

3 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Manchester

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Perform accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Handle paperwork and administrative tasks such as printing reports, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accurate billing while following EH&S requirements.

Pay and Benefits

Salary: USD 17.2 - 25.8 hourly

Perks:Sick TimePaid LeavePaid Holidays

Key Requirements

•Strong communication skills representing CarMax and its products.
•Build lasting customer relationships and create win-win solutions.
•Demonstrate integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma or equivalent and a valid driver’s license.
•Ability to manage multiple tasks with attention to detail, lift up to 25 lbs, and read/transcribe data accurately.

Experience:RetailCustomer service

Education:Bachelor's

Skills:CommunicationRelationship-buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver's license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website