NTT

3 days ago

Sr. Application support

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Provide senior application support for enterprise engineering environments, focusing on application packaging and deployment, software rollout, and post-deployment troubleshooting. Handle software licensing administration and vendor coordination, including installation, configuration, and maintenance of operating systems and applications. Deliver end-user desktop and remote support, troubleshoot hardware and network connectivity (including TCP/IP and printer support), and resolve incidents to keep engineering users productive across locations.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Lead application packaging and deployment activities.
•Support software rollout and handle post-deployment troubleshooting.
•Manage software licensing administration and coordinate with vendors.
•Perform installation, configuration, and maintenance of operating systems and applications.
•Provide desktop and remote support, including incident resolution and hardware/network troubleshooting (TCP/IP and printer support).

Key Requirements

•10+ years of experience in application packaging and software deployment.
•Proven experience supporting large-scale enterprise environments and engineering users across multiple locations.
•Strong troubleshooting skills for software rollout issues and post-deployment incidents.
•Experience with software licensing administration and coordinating with vendors.
•Knowledge of installation, configuration, and maintenance of operating systems and applications.

Experience:10+ yearsEnterprise environmentsEngineering/R&D users

Skills:Problem-solvingCommunication

Tech Stack:Application PackagingSoftware DeploymentTCP/IPTeamViewerAmmy AdminOperating SystemsNetwork ConfigurationHardware TroubleshootingNetwork Printer SupportNXTeamcenter VisualizationCATIAMATLABDELMIA3DCSAUTOFORMSmaragDFAPLIS

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT