Store Manager MFC, Bulgaria

Delivery Hero
Sofia
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsSkills: ["Communication","Motivation","Problem-solving","Logical reasoning","Prioritization"]

Lead day-to-day operations of a Glovo darkstore (Micro Fulfillment Center), ensuring safety, quality, and customer experience while meeting production goals. Manage staffing and labor balance, coordinate order and material workflows, and drive continuous process improvements. Coach, motivate, and report on picker performance, train teams on SOPs and equipment/software usage, and identify/escalate systemic issues to management.

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FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Store Manager MFC, Bulgaria

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead day-to-day operations of a Glovo darkstore (Micro Fulfillment Center), ensuring safety, quality, and customer experience while meeting production goals. Manage staffing and labor balance, coordinate order and material workflows, and drive continuous process improvements. Coach, motivate, and report on picker performance, train teams on SOPs and equipment/software usage, and identify/escalate systemic issues to management.
Location: Sofia
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Responsible for at least one MFC (Micro Fulfillment Center) and ensure proper training and support for team members.
  • •Balance labor and review work forecasts to meet production goals and daily building objectives.
  • •Motivate, coach, report on, and continuously provide feedback to pickers and pickers leads.
  • •Coordinate physical and virtual workflows to ensure products are available and dispatched on time.
  • •Train, audit, and support employees in Glovo standard operating procedures; ensure safety hazards are addressed and escalate systemic issues to management.

Key Requirements

  • •3+ years of operations experience managing multidisciplinary teams in retail, distribution, or logistics environments.
  • •People management skills managing a team of 5-10.
  • •Strong communication and motivation abilities to lead and execute daily goals.
  • •Problem-solving skills and good logical reasoning to address operational challenges.
  • •Proficiency in Bulgarian and English.
Experience:3+ yearsRetailDistributionLogisticsOperations
Skills:CommunicationMotivationProblem-solvingLogical reasoningPrioritization
Languages:BulgarianEnglish

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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