Sales and Service Leader - Full Time (Overland Park, KS, US, 66214)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client service","Communication","Teamwork"]

Lead and inspire a Sephora store team to deliver exceptional client service and achieve sales goals. Drive performance through expert product knowledge, personalized recommendations, and strong client engagement. Coach and develop team members with ongoing feedback, support onboarding, and facilitate continuous learning. Help execute daily store operations including inventory and visual merchandising while maintaining brand standards, safety, and an inclusive, high-performing environment.

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FursaFursa
Sephora
Sephora
3 days ago

Sales and Service Leader - Full Time (Overland Park, KS, US, 66214)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead and inspire a Sephora store team to deliver exceptional client service and achieve sales goals. Drive performance through expert product knowledge, personalized recommendations, and strong client engagement. Coach and develop team members with ongoing feedback, support onboarding, and facilitate continuous learning. Help execute daily store operations including inventory and visual merchandising while maintaining brand standards, safety, and an inclusive, high-performing environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals
  • •Contribute to overall store success through strong client engagement and personalized recommendations
  • •Provide ongoing feedback and development to elevate team performance
  • •Support onboarding and continuous learning in service excellence, loyalty programs, and product/brand initiatives
  • •Assist with inventory, visual merchandising, and maintaining store standards

Pay and Benefits

Salary: USD 24 - 27.5 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • •Proven ability to coach and inspire teams to achieve goals
  • •Strong sales and client service skills
  • •Excellent communication and interpersonal skills
  • •Physically able to lift and carry up to 50 pounds
Experience:2+ years
Skills:LeadershipCoachingClient serviceCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn