Client Relationship Consultant 1-4 (Banker) - Cincinnati East Branches

U.S. Bancorp
Cincinnati
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Relationship building","Communication","Recommendation making"]

Build strong relationships with consumer and business customers by proactively reaching out, learning their banking needs, and recommending deposit and loan solutions. Engage customers in person, by appointment, and virtually to deliver a consistent, digital-first experience while processing transactions and opening accounts. Partner with branch teams to support service requests and credit applications, and educate clients on self-service and emerging digital products.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 days ago

Client Relationship Consultant 1-4 (Banker) - Cincinnati East Branches

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Build strong relationships with consumer and business customers by proactively reaching out, learning their banking needs, and recommending deposit and loan solutions. Engage customers in person, by appointment, and virtually to deliver a consistent, digital-first experience while processing transactions and opening accounts. Partner with branch teams to support service requests and credit applications, and educate clients on self-service and emerging digital products.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships via proactive outreach, follow-up, and questioning to understand financial needs
  • •Engage and communicate with clients to identify solutions for new and existing customers
  • •Maintain knowledge of consumer and business banking products and services, including digital products
  • •Provide an optimal client experience by greeting clients and processing basic transactions
  • •Open consumer and business accounts, complete service requests, submit credit applications, and educate clients on digital products

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kParental LeavePaid LeavePaid HolidayAdoption Assistance

Key Requirements

  • •High school diploma or equivalent
  • •Typically 1-2 years (Consultant 1) to 5+ years (Consultant 4) of retail banking experience, or a combination of experience and training
  • •Proven ability to build and foster client relationships through proactive outreach and follow-up
  • •Experience with using and demonstrating digital products and self-service technologies in a digital-first approach
  • •This position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z
Experience:1+ yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsRelationship buildingCommunicationRecommendation making
Licenses:NMLS registration
Tech Stack:NMLSDigital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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