Freshworks

2 days ago

Senior Demo Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Deliver customized, high-impact product demos by partnering with Solution Engineers to showcase Freshworks capabilities, integrations, and technical architecture based on customer use cases. Build and maintain an internal no-code demo automation application and create quick prototypes and custom apps. Prepare demo environments (users, configs, integrations), enable complex workflows, and act as a technical subject matter expert. Continuously improve demo skills, lead special demo projects, and mentor junior team members.

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Work with Solution Engineers to deliver customized demos that highlight advanced features, integrations, and technical capabilities for customer use cases.
•Maintain and develop an internal no-code application to automate demo build processes and operate it as a full-fledged internal product.
•Build prototypes and customizations, including custom apps, to demonstrate Freshworks integration capabilities with enterprise applications.
•Prepare demo environments for each session (user accounts, custom configurations, integrations) and coordinate with engineering to resolve demo-related issues.
•Act as a technical subject matter expert during demos, addressing questions on architecture, integrations, security, and scalability; mentor junior team members and lead special demo projects.

Key Requirements

•4-6 years of professional experience in software development building scalable web applications.
•Experience designing web-based solutions and understanding microservices.
•Direct experience in product-based companies, especially SaaS, preferred; prior Solution Architect experience is a plus.
•Hands-on experience with AI IDEs (e.g., Cursor, Claude, Lovable) and building applications with gen-AI-based models.
•Mandatory skills: JavaScript/Node.js (MVC), SQL/NoSQL, HTML/CSS, Angular or React, REST/JSON/HTTP APIs, AWS services (EC2, Lambda), CI/CD pipelines (Jenkins), and Git/Agile/Scrum.

Experience:4-6 yearsSaaS

Education:Bachelor's in CS/SE/EE/IS/MIS or related

Skills:Cross-functional collaborationCommunication skillsPresentation skillsInterpersonal communicationExecution focus

Languages:English

Tech Stack:CursorClaudeLovableJavaScriptNode.jsMVCSQLNoSQLHTMLCSSAngularReactRESTJSONHTTPAWSEC2LambdaCI/CDJenkins

Company Brief

Freshworks

Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Freshworks

2 days ago

Senior Demo Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Work with Solution Engineers to deliver customized demos that highlight advanced features, integrations, and technical capabilities for customer use cases.
•Maintain and develop an internal no-code application to automate demo build processes and operate it as a full-fledged internal product.
•Build prototypes and customizations, including custom apps, to demonstrate Freshworks integration capabilities with enterprise applications.
•Prepare demo environments for each session (user accounts, custom configurations, integrations) and coordinate with engineering to resolve demo-related issues.
•Act as a technical subject matter expert during demos, addressing questions on architecture, integrations, security, and scalability; mentor junior team members and lead special demo projects.

Key Requirements

•4-6 years of professional experience in software development building scalable web applications.
•Experience designing web-based solutions and understanding microservices.
•Direct experience in product-based companies, especially SaaS, preferred; prior Solution Architect experience is a plus.
•Hands-on experience with AI IDEs (e.g., Cursor, Claude, Lovable) and building applications with gen-AI-based models.
•Mandatory skills: JavaScript/Node.js (MVC), SQL/NoSQL, HTML/CSS, Angular or React, REST/JSON/HTTP APIs, AWS services (EC2, Lambda), CI/CD pipelines (Jenkins), and Git/Agile/Scrum.

Experience:4-6 yearsSaaS

Education:Bachelor's in CS/SE/EE/IS/MIS or related

Skills:Cross-functional collaborationCommunication skillsPresentation skillsInterpersonal communicationExecution focus

Languages:English

Tech Stack:CursorClaudeLovableJavaScriptNode.jsMVCSQLNoSQLHTMLCSSAngularReactRESTJSONHTTPAWSEC2LambdaCI/CDJenkins

Company Brief

Freshworks

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor