Receptionist

Bupa
United Kingdom
Workplace: OnsiteFull timeGBP 27,000+ annuallyFunction: Administration & Executive AssistanceSkills: ["Interpersonal skills","Communication","Time management","Attention to detail","Flexibility"]

Be the front-of-house face of a specialist outpatient clinic, greeting customers and ensuring smooth appointment experiences. Support back-office operations including preparing client files, scanning documents, and handling day-to-day site administration (calls, emails, post, delivery notes). Manage billing information, patient consents, invoice/quote preparation, and timely billing and collections according to clinic protocols while maintaining a welcoming facility environment.

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FursaFursa
Bupa
Bupa
5 days ago

Receptionist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Be the front-of-house face of a specialist outpatient clinic, greeting customers and ensuring smooth appointment experiences. Support back-office operations including preparing client files, scanning documents, and handling day-to-day site administration (calls, emails, post, delivery notes). Manage billing information, patient consents, invoice/quote preparation, and timely billing and collections according to clinic protocols while maintaining a welcoming facility environment.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Work on reception, greeting customers and helping ensure smooth, friendly appointment experiences.
  • •Prepare client files and scan documents to support clinical staff and free up time for patients.
  • •Handle day-to-day administration for site operations such as post, answering calls, emails, and managing delivery notes.
  • •Collect billing information and patient consents; prepare invoices/quotes and carry out timely billing and collections per clinic protocols.
  • •Maintain a well-presented, welcoming facility environment by resolving or escalating issues when required.

Pay and Benefits

Salary: GBP 27,000 annually
Perks:Health InsuranceLife InsurancePensionPaid LeaveGym Membership

Key Requirements

  • •Proven experience delivering exceptional, client-focused customer service in person (e.g., retail, hospitality, or similar receptionist role).
  • •Experience working as a receptionist is preferred but not essential.
  • •Strong interpersonal and communication skills to build rapport quickly and put people at ease.
  • •Good time management and flexibility to switch tasks and support throughout shifts.
  • •Solid computing skills and understanding of Microsoft Office packages; strong attention to detail for administrative work.
Experience:Healthcare
Skills:Interpersonal skillsCommunicationTime managementAttention to detailFlexibility
Tech Stack:Microsoft OfficeEmailCalls

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn