Operations Lead - Full Time (Nanaimo, BC, CA, V9T 4T7)

Sephora
Canada
Workplace: OnsiteFull timeCAD 22.85 - 28.55 hourlyFunction: Business OperationsExperience: 1-3 yearsSkills: ["Leadership","Peer influence","Feedback","Time management","Problem-solving"]

Lead daily store operations as the Team Lead, Operations, supporting execution of operational processes and ensuring standards are met. Manage the operations team, oversee inventory activities including shipping, receiving, returns, cycle counting, and merchandising/visuals compliance. Coordinate supply needs for testers and samples, participate in performance management and development, and act as Manager on Duty on the sales floor when needed. Use store sales and staffing data to develop budget strategies.

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FursaFursa
Sephora
Sephora
3 hours ago

Operations Lead - Full Time (Nanaimo, BC, CA, V9T 4T7)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead daily store operations as the Team Lead, Operations, supporting execution of operational processes and ensuring standards are met. Manage the operations team, oversee inventory activities including shipping, receiving, returns, cycle counting, and merchandising/visuals compliance. Coordinate supply needs for testers and samples, participate in performance management and development, and act as Manager on Duty on the sales floor when needed. Use store sales and staffing data to develop budget strategies.
Location: Canada
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Directly manage the operations team and support store operations leadership and execution.
  • •Lead operational excellence by ensuring store operations processes are completed to company standards.
  • •Manage inventory including shipping, receiving, returns, and cycle counting within guidelines and timelines.
  • •Oversee visual merchandising concepts and on-stage visuals, and manage cleaning crews with coaching and escalation as needed.
  • •Act as Manager on Duty and support performance assessment, development, and budget strategy using store sales and staffing performance.

Pay and Benefits

Salary: CAD 22.85 - 28.55 hourly

Key Requirements

  • •1 to 3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Proven ability to influence peers and provide feedback.
  • •Demonstrated strong store operations skills.
  • •Demonstrated effective time management and problem-solving skills.
  • •Experience participating in performance management situations for an operations team.
Experience:1-3 yearsRetailStore operations
Skills:LeadershipPeer influenceFeedbackTime managementProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn