Solutions Engineer | France | Remote

Grafana Labs
France
Workplace: RemoteFull timeEUR 103,750 - 128,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Communication","Collaboration","Leadership","Problem-solving","Customer focus"]

Serve as the technical pre-sales and customer-facing expert for Grafana Cloud, partnering closely with Sales to translate customer requirements into solutions using Grafana Labs technology. Lead technical engagements, demos, and presentations, communicate competitive and product feedback, and drive product conversations based on customer needs. Help scale enablement by improving documentation and creating content such as blog posts, videos, and knowledge base articles.

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FursaFursa
Grafana Labs
Grafana Labs
1 day ago

Solutions Engineer | France | Remote

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Serve as the technical pre-sales and customer-facing expert for Grafana Cloud, partnering closely with Sales to translate customer requirements into solutions using Grafana Labs technology. Lead technical engagements, demos, and presentations, communicate competitive and product feedback, and drive product conversations based on customer needs. Help scale enablement by improving documentation and creating content such as blog posts, videos, and knowledge base articles.
Location: France
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Sales to articulate Grafana’s value proposition, vision, and strategy to customers.
  • •Own technical engagement with customers and help close complex opportunities using technical credibility and competitive knowledge.
  • •Deliver product and technical presentations, demos, hands-on enablement, and technical evaluations.
  • •Drive product conversations based on customer needs and problems, and communicate feedback on products and the competitive landscape.
  • •Create and improve enablement materials, including documentation, blog posts, videos, and knowledge base articles.

Pay and Benefits

Salary: EUR 103,750 - 128,000 annually
Equity and Bonus:Equity
Perks:RsusPaid Leave

Key Requirements

  • •3+ years of technical pre-sales experience.
  • •Must be located in France.
  • •First class written and oral communication skills for remote collaboration with internal teams and customers.
  • •Able to handle various and complex assignments requiring strong judgment, collaboration, and leadership.
  • •A technical mindset and desire to grow technically, with the ability to solve technical challenges.
Experience:3+ yearsTechnical pre-salesObservabilityOpen source
Skills:CommunicationCollaborationLeadershipProblem-solvingCustomer focus
Languages:English

Company Brief

Grafana Labs
Develops open-source and commercial observability tools, including Grafana for metrics visualization, Loki for log aggregation, and Tempo for tracing, enabling organizations to monitor, analyze, and visualize system performance and telemetry data.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn