Global Customer Data Analyst

Gridsight
Sydney, Melbourne, Australia
Workplace: HybridFull timeFunction: Data Analytics & Business IntelligenceExperience: 2+ yearsSkills: ["Communication","Problem-solving","Troubleshooting","Self-starter","Stakeholder management"]

Turn utility customer data into dashboards, visualisations, and bespoke analyses that answer questions customers can’t yet solve through the product. Partner with Power Engineers and Customer Data Engineers to ensure reliable, well-structured data, debug analytics issues, and deliver end-to-end customer support. Spot cross-customer patterns to inform product direction, translating recurring analyses into repeatable platform features using an AI-forward data stack.

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FursaFursa
Gridsight
Gridsight
1 week ago

Global Customer Data Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Turn utility customer data into dashboards, visualisations, and bespoke analyses that answer questions customers can’t yet solve through the product. Partner with Power Engineers and Customer Data Engineers to ensure reliable, well-structured data, debug analytics issues, and deliver end-to-end customer support. Spot cross-customer patterns to inform product direction, translating recurring analyses into repeatable platform features using an AI-forward data stack.
Location: Sydney, Melbourne, Australia
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Build dashboards and visualisations that make complex grid data clear and actionable for customers.
  • •Translate customer business questions into analytical tasks and communicate findings to technical and non-technical audiences.
  • •Deliver ad hoc and bespoke analyses, validating outputs against quality standards for accuracy and trust.
  • •Support end-to-end customer engagements alongside Power Engineers; partner with Customer Data Engineers to ensure data is available, mapped correctly, and fit for purpose.
  • •Identify patterns across customer engagements, inform product direction, and convert recurring analyses into repeatable platform-ready features.

Pay and Benefits

Perks:EsopRemote WorkWellness StipendMeal Allowance

Key Requirements

  • •2+ years of professional experience in data analytics, analytics engineering, data engineering, technical consulting, or a similar data+stakeholder role.
  • •Strong SQL skills to analyse, validate, and wrangle complex or messy datasets.
  • •Experience building dashboards and data visualisations for stakeholders.
  • •Proficiency in Python for data analysis, transformation, and scripting.
  • •Exposure to dbt (or similar ELT/ETL frameworks) and modern cloud data/infrastructure practices.
Experience:2+ years
Skills:CommunicationProblem-solvingTroubleshootingSelf-starterStakeholder management
Languages:English
Tech Stack:SQLPythonDatabricksDbtDagsterAWSClaude CodeGitELTETL

Company Brief

Gridsight
Develops AI-powered inspection and analytics for electricity networks using aerial imagery and computer vision to detect defects, prioritize repairs, and improve grid reliability for utilities and asset managers.
Industry: Utilities
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