Team Manager - Tech Sales - Shaw | Pooling

Sutherland
Philippines
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Mentoring","Team development","Strategic planning","Resilience"]

Lead daily tech sales operations by setting clear goals, tracking team performance, and driving outstanding results. Coach and develop team members through training and mentoring while using key metrics to monitor performance and accountability. Design and implement sales strategies aligned to company goals, deliver actionable performance reports to upper management, and ensure customers receive exceptional service while escalated issues are handled effectively.

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FursaFursa
Sutherland
Sutherland
1 month ago

Team Manager - Tech Sales - Shaw | Pooling

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead daily tech sales operations by setting clear goals, tracking team performance, and driving outstanding results. Coach and develop team members through training and mentoring while using key metrics to monitor performance and accountability. Design and implement sales strategies aligned to company goals, deliver actionable performance reports to upper management, and ensure customers receive exceptional service while escalated issues are handled effectively.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive daily sales operations by setting goals, tracking team performance, and achieving results.
  • •Empower team members through training, mentoring, and skill development.
  • •Monitor performance using key metrics, address challenges, and promote accountability.
  • •Design and implement sales strategies aligned with company vision and goals.
  • •Ensure exceptional customer service and handle escalated issues promptly and effectively.

Key Requirements

  • •Bachelor’s degree in business or related field (MBA a plus).
  • •3-5+ years of proven success in a similar role in a relevant industry.
  • •2+ years of team management experience focused on performance, goal-setting, and accountability.
  • •Ability to mentor and develop teams with constructive feedback and continuous improvement.
  • •Proficiency using data-driven insights and CRM tools, plus excellent communication and strategic planning skills.
Experience:3+ yearsSalesTech salesCustomer service
Education:Bachelor's in business or a related field
Skills:CommunicationMentoringTeam developmentStrategic planningResilience
Languages:English
Tech Stack:CRM toolsData-driven insights

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor