Marchesi 1824 - Maître

Coordinate daily restaurant floor operations to deliver an impeccable guest experience. Work closely with the Director, Deputy Director, and dining team to ensure every interaction is memorable, while maintaining Marchesi 1824 and Prada Group standards. Lead by example to guarantee efficient service flow, manage guest issues with diplomacy, and develop the training plan for the dining team. Drive sales performance through menu expertise, upselling, and daily performance analysis.