Birlasoft

3 weeks ago

Salesforce Business Analyst with Data 360 and OneCRM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Experienced Salesforce Business Analyst to support enterprise CRM transformation across Data Cloud (Data 360) and OneCRM consolidation. You will elicit requirements, translate them into user stories, map current to future processes, and collaborate with Solution Architects, Developers, and Admins to deliver a unified Salesforce environment across business units.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Director level

Key Responsibilities

•Elicit, analyze, and document business requirements through workshops, interviews, and process reviews with Veolia stakeholders across business units and regions.
•Translate business needs into detailed user stories, acceptance criteria, process flows, and functional specifications.
•Map and harmonize as-is vs. to-be processes as part of the OneCRM consolidation, identifying overlaps, gaps, and standardization opportunities.
•Partner with Solution Architects, Developers, and Admins to ensure requirements are correctly understood, designed, and built.
•Maintain and prioritize the product backlog with the Product Owner; participate in Agile ceremonies (sprint planning, refinement, reviews, retrospectives).

Key Requirements

•8+ years of business analysis experience
•3+ years on Salesforce implementations
•Hands-on BA on Sales Cloud and/or Service Cloud projects
•Working knowledge of Salesforce Data Cloud / Data 360 concepts (data ingestion, data modeling, identity resolution, unified profiles)
•Experience with Agile/Scrum delivery and tools (Jira/Azure DevOps, Confluence)

Experience:8+ yearsSalesforceCRMData CloudData 360

Skills:Stakeholder managementWorkshopsRequirements engineeringBusiness analysisCommunication

Tech Stack:SalesforceData CloudData 360OneCRMJiraAzure DevOpsConfluenceMuleSoftETLBPMN

Company Brief

Birlasoft

Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn

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Birlasoft

3 weeks ago

Salesforce Business Analyst with Data 360 and OneCRM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Director level

Key Responsibilities

•Elicit, analyze, and document business requirements through workshops, interviews, and process reviews with Veolia stakeholders across business units and regions.
•Translate business needs into detailed user stories, acceptance criteria, process flows, and functional specifications.
•Map and harmonize as-is vs. to-be processes as part of the OneCRM consolidation, identifying overlaps, gaps, and standardization opportunities.
•Partner with Solution Architects, Developers, and Admins to ensure requirements are correctly understood, designed, and built.
•Maintain and prioritize the product backlog with the Product Owner; participate in Agile ceremonies (sprint planning, refinement, reviews, retrospectives).

Key Requirements

•8+ years of business analysis experience
•3+ years on Salesforce implementations
•Hands-on BA on Sales Cloud and/or Service Cloud projects
•Working knowledge of Salesforce Data Cloud / Data 360 concepts (data ingestion, data modeling, identity resolution, unified profiles)
•Experience with Agile/Scrum delivery and tools (Jira/Azure DevOps, Confluence)

Experience:8+ yearsSalesforceCRMData CloudData 360

Skills:Stakeholder managementWorkshopsRequirements engineeringBusiness analysisCommunication

Tech Stack:SalesforceData CloudData 360OneCRMJiraAzure DevOpsConfluenceMuleSoftETLBPMN

Company Brief

Birlasoft

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn