GEICO

1 week ago

Staff Engineer - IVR

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Build and deploy large-scale distributed AI applications that power customer self-service across voice (IVR) and chat. Lead the design and optimization of multi-agent systems to improve automation and customer experience. Partner with engineering, product, and data science to translate requirements into scalable AI/ML solutions, while ensuring reliability, performance, and production-ready architecture using cloud and container technologies.

Location: Palo Alto, Dallas, Seattle

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Design, develop, and deploy large-scale distributed AI applications that power customer self-service across voice (IVR) and chat.
•Build and optimize multi-agent systems for intelligent, collaborative decision-making that improves automation and customer experience.
•Collaborate with engineering, product, and data science teams to translate business requirements into scalable AI/ML solutions.
•Ensure reliability, scalability, and performance through architecture, testing, and monitoring best practices.
•Bring innovative AI and distributed systems approaches into production and share best practices across teams.

Pay and Benefits

Salary: USD 115,000 - 230,000 annually

Key Requirements

•Hands-on proficiency with AI/ML frameworks and tools (e.g., TensorFlow, PyTorch) and programming languages such as Python, Java, or C++.
•Experience designing, developing, and deploying AI/ML models (including LLMs) in production with scalability and performance focus.
•Strong background building large-scale distributed systems in cloud environments (Azure or AWS).
•Experience with micro-services oriented architecture and extensible REST APIs.
•Experience with continuous delivery and infrastructure as code; familiarity with PowerShell scripting and operational portals like Azure Portal.

Experience:6+ yearsOpen sourceCloud

Education:Bachelor's in Computer Science, Information Systems

Skills:CollaborationProcess improvementPerformance-focusedAdaptability

Tech Stack:PythonSQLNoSQLTensorFlowPyTorchJavaC++LLMsMicroservicesREST APIsDockerKubernetesAzureAWSGCPPowerShellAzure PortalContinuous deliveryInfrastructure as code

Eligibility

Work Authorization:Sponsorship available.

Company Brief

GEICO

GEICO is a major US auto insurer offering personal auto policies, roadside assistance, and insurance products through direct-to-consumer channels and agents. Known for competitive rates and national advertising, it operates as a subsidiary of Berkshire Hathaway.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Chevy Chase, United States

Founded: 1936

Website LinkedIn

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GEICO

1 week ago

Staff Engineer - IVR

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Palo Alto, Dallas, Seattle

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Design, develop, and deploy large-scale distributed AI applications that power customer self-service across voice (IVR) and chat.
•Build and optimize multi-agent systems for intelligent, collaborative decision-making that improves automation and customer experience.
•Collaborate with engineering, product, and data science teams to translate business requirements into scalable AI/ML solutions.
•Ensure reliability, scalability, and performance through architecture, testing, and monitoring best practices.
•Bring innovative AI and distributed systems approaches into production and share best practices across teams.

Pay and Benefits

Salary: USD 115,000 - 230,000 annually

Key Requirements

•Hands-on proficiency with AI/ML frameworks and tools (e.g., TensorFlow, PyTorch) and programming languages such as Python, Java, or C++.
•Experience designing, developing, and deploying AI/ML models (including LLMs) in production with scalability and performance focus.
•Strong background building large-scale distributed systems in cloud environments (Azure or AWS).
•Experience with micro-services oriented architecture and extensible REST APIs.
•Experience with continuous delivery and infrastructure as code; familiarity with PowerShell scripting and operational portals like Azure Portal.

Experience:6+ yearsOpen sourceCloud

Education:Bachelor's in Computer Science, Information Systems

Skills:CollaborationProcess improvementPerformance-focusedAdaptability

Tech Stack:PythonSQLNoSQLTensorFlowPyTorchJavaC++LLMsMicroservicesREST APIsDockerKubernetesAzureAWSGCPPowerShellAzure PortalContinuous deliveryInfrastructure as code

Eligibility

Work Authorization:Sponsorship available.

Company Brief

GEICO

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Chevy Chase, United States

Founded: 1936

Website LinkedIn