3 days ago

Engineering Lead, Strategic Deals

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own the end-to-end technical build for 1–3 Strategic Deals, acting like the founding CTO for each customer engagement. Partner directly with senior engineering and product leaders to define success criteria, drive technical requirements, identify and de-risk risks, and translate bespoke needs into durable improvements to the core product. Tech-lead a pod of 1–3 engineers, leading delivery from POC through close and post-close stabilization.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Own the technical build end-to-end for Strategic Deals, from POC through close and into post-close stabilization.
•Drive technical requirements directly with the customer’s engineering and product leaders and build technical champions within their organizations.
•Identify technical risks early and de-risk them before they threaten the deal.
•Scope solutions by digging into underlying problems, generalizing bespoke requirements into durable improvements to the core product.
•Tech-lead a pod of 1–3 software engineers per deal by setting technical direction, owning delivery, and mentoring engineers.

Pay and Benefits

Salary: USD 200,000 - 400,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPensionParental LeaveWellness Stipend

Key Requirements

•Engineering leader or ex-technical founder with 5+ years of industry experience in software engineering.
•Strong appetite for customer-facing work and working with customer engineering/product leaders.
•Comfort owning high-stakes accounts with significant ambiguity.
•Ability to quickly assess technical paths, estimate timelines, weigh risks, and choose under pressure.
•Bonus: experience productionizing agentic systems.

Experience:5+ yearsConversational AIAgentic systems

Skills:LeadershipCustomer focusRisk managementProblem-solvingMentoring

Tech Stack:Conversational AIAI agentsVoiceChatEmailSMS

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Decagon

3 days ago

Engineering Lead, Strategic Deals

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Own the technical build end-to-end for Strategic Deals, from POC through close and into post-close stabilization.
•Drive technical requirements directly with the customer’s engineering and product leaders and build technical champions within their organizations.
•Identify technical risks early and de-risk them before they threaten the deal.
•Scope solutions by digging into underlying problems, generalizing bespoke requirements into durable improvements to the core product.
•Tech-lead a pod of 1–3 software engineers per deal by setting technical direction, owning delivery, and mentoring engineers.

Pay and Benefits

Salary: USD 200,000 - 400,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPensionParental LeaveWellness Stipend

Key Requirements

•Engineering leader or ex-technical founder with 5+ years of industry experience in software engineering.
•Strong appetite for customer-facing work and working with customer engineering/product leaders.
•Comfort owning high-stakes accounts with significant ambiguity.
•Ability to quickly assess technical paths, estimate timelines, weigh risks, and choose under pressure.
•Bonus: experience productionizing agentic systems.

Experience:5+ yearsConversational AIAgentic systems

Skills:LeadershipCustomer focusRisk managementProblem-solvingMentoring

Tech Stack:Conversational AIAI agentsVoiceChatEmailSMS

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor