Sales Support Representative (Inside Sales) - Waterworks

Ferguson
United States
Workplace: OnsiteFull timeUSD 17.77 - 28.42 hourlyFunction: SalesExperience: 1-3 yearsEducation: bachelorsSkills: ["Customer focus","Self-motivated","Results-driven","Flexibility","Communication"]

Support the sales team by outlining project tasks and timelines, prospecting for new leads, and answering customer inquiries by phone. Assist with sales proposals, contracts, and sales documentation, while coordinating sales projects and tracking deliverables to timely completion. Work directly with customers to understand needs, capture feedback to improve the customer experience, coordinate deliveries, and develop skills with Ferguson sales tools, technologies, and CRM systems, including time in the warehouse/pipe yard and at the sales counter.

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Ferguson
Ferguson
2 days ago

Sales Support Representative (Inside Sales) - Waterworks

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support the sales team by outlining project tasks and timelines, prospecting for new leads, and answering customer inquiries by phone. Assist with sales proposals, contracts, and sales documentation, while coordinating sales projects and tracking deliverables to timely completion. Work directly with customers to understand needs, capture feedback to improve the customer experience, coordinate deliveries, and develop skills with Ferguson sales tools, technologies, and CRM systems, including time in the warehouse/pipe yard and at the sales counter.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide support to the sales team by outlining project tasks and timelines, prospecting for new leads, and handling customer inquiries.
  • •Assist in developing sales proposals, contracts, and other documentation required to close deals.
  • •Support sales projects and initiatives by coordinating tasks, tracking progress, and ensuring deliverables are completed on time.
  • •Interact with customers to understand their needs, address inquiries, provide product/service information, and capture feedback for improvement.
  • •Answer sales calls for general information and resolve customer concerns; coordinate deliveries and use CRM and phone systems; includes training and work in the warehouse, pipe yard, and at the sales counter.

Pay and Benefits

Salary: USD 17.77 - 28.42 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401k

Key Requirements

  • •Bachelor’s degree preferred, or 1–3 years of experience accepted in lieu of a bachelor’s degree.
  • •Strong desire to be in a sales-focused role and to learn products, services, sales technologies, and processes.
  • •Innately self-motivated with a consistent track record of driving results.
  • •A natural inclination to assist customers and address their needs effectively.
  • •Flexible and open to change; previous sales experience or internships preferred.
Experience:1-3 yearsSalesWaterworks
Education:Bachelor's
Skills:Customer focusSelf-motivatedResults-drivenFlexibilityCommunication
Tech Stack:CRMCustomer relationship managementPhone system

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn