Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Communication","Interpersonal skills","Organizational skills","Problem-solving"]

Oversee front-of-house dining operations to deliver exceptional guest experiences. Supervise and train waitstaff, assign duties, and maintain service standards while coordinating seating, reservations, and work schedules. Partner with kitchen and bar teams to ensure accurate, timely food and drink delivery. Handle inquiries and complaints with tact, ensure dining areas are clean and presentable, and support revenue growth through upselling promotions. Manage cash handling, reports, and seating charts.

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Power International Holding
Power International Holding
2 hours ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Oversee front-of-house dining operations to deliver exceptional guest experiences. Supervise and train waitstaff, assign duties, and maintain service standards while coordinating seating, reservations, and work schedules. Partner with kitchen and bar teams to ensure accurate, timely food and drink delivery. Handle inquiries and complaints with tact, ensure dining areas are clean and presentable, and support revenue growth through upselling promotions. Manage cash handling, reports, and seating charts.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assigning duties and ensuring service standards.
  • •Provide exceptional customer service, including greeting guests, managing seating, and handling inquiries or concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules to ensure adequate coverage during peak hours and events.
  • •Coordinate with kitchen and bar teams for accurate, timely delivery and address customer complaints; maintain clean dining areas.

Key Requirements

  • •Minimum 5 years working experience in the role.
  • •3 years of relevant working experience.
  • •GCC experience is a plus.
  • •Diploma in Hotel and Restaurant Management or a Food and Beverage related course.
  • •Strong leadership, communication, and guest relations skills to manage waitstaff and handle inquiries/complaints.
Experience:5+ yearsGCC
Education:Certification / Diploma in Hotel and Restaurant Management / Food and Beverage
Skills:LeadershipCommunicationInterpersonal skillsOrganizational skillsProblem-solving

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website