Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate the rental process for construction customers by responding to inbound leads, guiding renters through equipment selection, and ensuring every customer gets the right equipment at the right time. Grow the customer base through relationship building with contractors and principals, maintain satisfaction with ongoing communication, and quickly resolve inquiries and complaints. Contribute to improved market share and customer experience by developing sales strategies using EquipmentShare’s proprietary T3 technology.

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FursaFursa
EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Coordinate the rental process for construction customers by responding to inbound leads, guiding renters through equipment selection, and ensuring every customer gets the right equipment at the right time. Grow the customer base through relationship building with contractors and principals, maintain satisfaction with ongoing communication, and quickly resolve inquiries and complaints. Contribute to improved market share and customer experience by developing sales strategies using EquipmentShare’s proprietary T3 technology.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Build relationships with contractors and construction company principals to expand the customer base
  • •Maintain and nurture existing customer relationships to ensure satisfaction and keep customers up to date on new ways EquipmentShare can help
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kTool ReimbursementsGym MembershipWellness Stipend

Key Requirements

  • •High school diploma or equivalent
  • •Strong interpersonal and problem-solving skills to address customer needs throughout the rental process
  • •Ability to build, nurture, and maintain customer relationships
  • •Strong listening skills and a focus on solving customers’ problems
  • •Adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn