Key Account Manager

RAKBANK
Dubai, Abu Dhabi
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Relationship management","Communication","Negotiation","Interpersonal skills","Analytical skills"]

Drive growth of a strong, sustainable liability portfolio by acquiring new-to-bank clients and expanding relationships with key corporate accounts and high-value retail customers. Manage client relationships as the primary point of contact, identify cross-sell and up-sell opportunities across loans, deposits, credit cards, insurance, and wealth products, and achieve sales targets. Ensure a high-quality client journey while maintaining compliance with internal policies, regulatory requirements, and KYC/AML guidelines.

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RAKBANK
RAKBANK
1 month ago

Key Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Drive growth of a strong, sustainable liability portfolio by acquiring new-to-bank clients and expanding relationships with key corporate accounts and high-value retail customers. Manage client relationships as the primary point of contact, identify cross-sell and up-sell opportunities across loans, deposits, credit cards, insurance, and wealth products, and achieve sales targets. Ensure a high-quality client journey while maintaining compliance with internal policies, regulatory requirements, and KYC/AML guidelines.
Location: Dubai, Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Acquire New-to-Bank (NTB) clients and build a strong, sustainable liability portfolio.
  • •Manage and expand relationships with assigned key corporate accounts and high-value retail clients as the primary point of contact.
  • •Drive cross-selling and up-selling across banking products including loans, credit cards, insurance, and wealth products while achieving sales targets.
  • •Conduct regular client reviews, onboard new corporate relationships, and support retention through proactive engagement and service excellence.
  • •Ensure compliance with internal policies, regulatory requirements, and KYC/AML guidelines and maintain accurate documentation for audits/compliance.

Key Requirements

  • •Bachelor’s degree in business, Finance, or a related discipline.
  • •Relevant experience in banking, client relationship management, or customer service, preferably in a HNWI / Priority Banking / Relationship Management environment.
  • •Proven experience managing and growing high-value client relationships.
  • •Strong understanding of local banking regulations and legal frameworks applicable in the UAE.
  • •Good knowledge of Anti-Money Laundering (AML) guidelines and awareness of UAE Central Bank compliance standards.
Experience:Banking
Education:Bachelor's in business, Finance
Skills:Relationship managementCommunicationNegotiationInterpersonal skillsAnalytical skills
Tech Stack:CRMMIS reportsBanking platforms

Company Brief

RAKBANK
RAKBANK is a United Arab Emirates-based bank offering personal, business, and commercial banking services, including accounts, cards, loans, deposits, and digital banking products. It serves retail customers and SMEs across the UAE.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ras Al Khaimah, United Arab Emirates
Founded: 1976
WebsiteLinkedIn