Administration Assistant

Crawford & Company
New South Wales
Workplace: OnsiteFull timeFunction: Insurance & ActuarialSkills: ["Communication","Customer service","Problem-solving","Empathy","Teamwork"]

End-to-end claims professional handling a portfolio of claims with proactive stakeholder engagement, focusing on customer service, accuracy, and growth within an insurance context. This permanent, full-time role in New South Wales involves learning on the job and contributing to a culture of drive, integrity, and collaboration while developing insurance knowledge.

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FursaFursa
Crawford & Company
Crawford & Company
8 months ago

Administration Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

End-to-end claims professional handling a portfolio of claims with proactive stakeholder engagement, focusing on customer service, accuracy, and growth within an insurance context. This permanent, full-time role in New South Wales involves learning on the job and contributing to a culture of drive, integrity, and collaboration while developing insurance knowledge.
Location: New South Wales
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Manage a portfolio of claims.
  • •Providing support and advice to policyholders during the claims process.
  • •Examine claim forms, policies and endorsements, client instructions and other records to determine coverage.
  • •Investigate claims by conducting office-based analysis of physical damage details, interviewing claimants and comparing claim information with evidence.
  • •Set loss reserves and update when changes in circumstances become apparent.

Key Requirements

  • •Exceptional customer service skills.
  • •High attention to detail, organized and highly skilled in prioritising.
  • •Excellent verbal and written communication skills.
  • •Previous experience in claims/general insurance environment (desirable).
  • •Thorough knowledge of insurance terminology, practices and conditions (desirable).
Experience:InsuranceClaimsCustomer service
Skills:CommunicationCustomer serviceProblem-solvingEmpathyTeamwork
Languages:English

Company Brief

Crawford & Company
Global provider of claims management, outsourcing, and risk services to insurers, brokers, and corporations, offering loss adjusting, managed repair, and specialty claims solutions across property, casualty, and workers' compensation.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Atlanta, United States
Founded: 1941
WebsiteLinkedIn