Senior Manager - Cyber Operations & Assurance- Incident Response

American Express
Phoenix, Salt Lake City, Charlotte, New York, Atlanta, Palo Alto
Workplace: HybridFull timeUSD 123,000 - 215,250 annuallyFunction: CybersecurityExperience: 3+ yearsSkills: ["People leadership","Investigative rigor","Communication","Analytical thinking","Adaptability"]

Lead and manage a SOC team of analysts providing 24x7 incident response coverage. Drive advanced investigations including host and network forensics, log analysis, malware triage, and crisis management across Windows, Mac, Linux, and cloud environments. Partner with detection engineering and AI/DS teams to operationalize AI-enabled SOC workflows, SOAR playbooks, and autonomous analyst agents while ensuring accuracy and responsible governance. Deliver incident reports and execute process improvements.

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FursaFursa
American Express
American Express
1 day ago

Senior Manager - Cyber Operations & Assurance- Incident Response

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead and manage a SOC team of analysts providing 24x7 incident response coverage. Drive advanced investigations including host and network forensics, log analysis, malware triage, and crisis management across Windows, Mac, Linux, and cloud environments. Partner with detection engineering and AI/DS teams to operationalize AI-enabled SOC workflows, SOAR playbooks, and autonomous analyst agents while ensuring accuracy and responsible governance. Deliver incident reports and execute process improvements.
Location: Phoenix, Salt Lake City, Charlotte, New York, Atlanta, Palo Alto
Workplace: Hybrid
Employment Type: Full time
Job Function: Cybersecurity
Seniority: Sr. Manager level

Key Responsibilities

  • •Directly lead and manage a team of SOC analysts, including hiring, onboarding, day-to-day supervision, performance management, and career development.
  • •Conduct advanced incident response investigations, including host/network forensics, log analysis, malware triage, and incident scoping across hybrid environments.
  • •Serve as a technical escalation point, guiding complex/high-severity investigations and ensuring quality and consistency of outputs and reports.
  • •Operationalize AI-enabled detection and response, including AI-enabled SOC workflows, analyst copilots, autonomous/semi-autonomous response agents, and SOAR playbooks.
  • •Partner on process improvement and continuous learning by identifying training and certification opportunities and driving knowledge-sharing across the team.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually

Key Requirements

  • •3+ years of experience in information security, security operations, incident response, threat hunting, or cyber defense.
  • •Experience with host, network, and/or memory forensics and analyzing complex enterprise security incidents.
  • •Strong understanding of incident response lifecycles and attacker methodologies (e.g., cyber kill chain, TTPs, IOCs/IOAs).
  • •Familiarity with scripting or programming languages such as Python, PowerShell, or Go.
  • •Ability to lead, motivate, and develop technical teams in high-tempo operational environments, with strong communication and conflict-resolution skills.
Experience:3+ years
Skills:People leadershipInvestigative rigorCommunicationAnalytical thinkingAdaptability
Certifications:GCIHGCFAGCIAGSEGDATGREMGNFACCSPCISSPCEH
Tech Stack:PythonPowerShellGoSIEMEDRNDRSOARWeb proxyIDS/IPSWindowsMacLinuxCloud-native security platformsLLMAI agentsPrompt engineeringRAGVector databasesAPIsAutomation pipelines

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn