Ticket Agent - Box Office Show

Live Nation Entertainment
Las Vegas
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Phone etiquette","Cash handling","Attention to detail","Multitasking"]

Assist guests with show ticket needs at the Box Office for Brooklyn Bowl, answering questions in person and by phone while maintaining an upbeat, positive attitude. Process and verify cash and credit card transactions, manage cash drawer accuracy, and handle will call and opening/closing paperwork. Provide excellent guest relations and customer service in a fast-paced, sometimes stressful environment, including basic computer and point-of-sale usage.

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Live Nation Entertainment
Live Nation Entertainment
5 months ago

Ticket Agent - Box Office Show

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Assist guests with show ticket needs at the Box Office for Brooklyn Bowl, answering questions in person and by phone while maintaining an upbeat, positive attitude. Process and verify cash and credit card transactions, manage cash drawer accuracy, and handle will call and opening/closing paperwork. Provide excellent guest relations and customer service in a fast-paced, sometimes stressful environment, including basic computer and point-of-sale usage.
Location: Las Vegas
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Assist guests with show ticket needs and answer questions in person and over the phone.
  • •Process and verify credit card and cash transactions while maintaining cash drawer accuracy.
  • •Provide guest relations support and operate the will call window.
  • •Complete opening and closing paperwork and assist with box office projects as directed.
  • •Maintain a clean, well-groomed appearance and support revenue generation by selling and issuing tickets.

Key Requirements

  • •High School Diploma or GED.
  • •Working knowledge of phone handling, cashiering, customer service.
  • •Entry level knowledge of basic computer operation and point of sales systems.
  • •Excellent skills in customer service, phone etiquette, cash handling, filing, multitasking, and attention to detail.
  • •Ability to work a flexible schedule including weekends and holidays.
Education:High School
Skills:Customer servicePhone etiquetteCash handlingAttention to detailMultitasking
Tech Stack:Point of sales systems

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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