Manager - SAP

Iberdrola
United States
Workplace: OnsiteFull timeUSD 141,120 - 176,400Function: IT Operations (Systems/Network Admin)Experience: 8+ yearsEducation: bachelorsSkills: ["Growth & continuous improvement","Initiative & change","Focused on results","Customer centric","Communication","Collaboration","Leadership","Organizational skills","Stakeholder management"]

Lead SAP IS-U and CRM systems that support customer service meter-to-cash processes across assigned business areas. Partner with business and IT leadership to gather, analyze, and prioritize projects, define and deliver an applications roadmap, and manage the applications map and backlog. Own day-to-day maintenance request handling, SLA governance, and demand planning, while managing staff, external consultants, and vendor support to ensure delivery and continuous efficiency improvements.

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FursaFursa
Iberdrola
Iberdrola
16 hours ago

Manager - SAP

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead SAP IS-U and CRM systems that support customer service meter-to-cash processes across assigned business areas. Partner with business and IT leadership to gather, analyze, and prioritize projects, define and deliver an applications roadmap, and manage the applications map and backlog. Own day-to-day maintenance request handling, SLA governance, and demand planning, while managing staff, external consultants, and vendor support to ensure delivery and continuous efficiency improvements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Manager level

Key Responsibilities

  • •Direct SAP projects and business initiatives that require implementing SAP changes.
  • •Serve as the SAP subject-matter expert for IS-U modules and technologies.
  • •Manage medium/large-scale SAP solutions/projects, including governance meetings to review roadmap/portfolio, maintenance requests, and SLA adherence.
  • •Drive the annual demand process and collaborate with business areas to analyze, characterize, and prioritize demand and backlog.
  • •Manage daily staff operations, performance evaluation, and external vendors/consultants including contract negotiations.

Pay and Benefits

Salary: USD 141,120 - 176,400
Perks:401kHealth InsuranceDentalVisionAnnual Bonus

Key Requirements

  • •Bachelor’s degree in Computer Science or a related field and at least 8 years of relevant experience.
  • •Experience managing SAP IS-U/CRM (customer care/front office) demand and application lifecycle management.
  • •Experience supporting meter-to-cash processes.
  • •Experience managing IT projects and resolving day-to-day issues.
  • •Strong technical, analytical, interpersonal, collaboration, and communication skills with the ability to communicate complex information to non-technical users.
Experience:8+ yearsUtilitiesEnergyMeter-to-cashSAP IS-UCRM
Education:Bachelor's
Skills:Growth & continuous improvementInitiative & changeFocused on resultsCustomer centricCommunicationCollaborationLeadershipOrganizational skillsStakeholder management
Tech Stack:SAPSAP IS-UIS-UCRMSLAApplications roadmap

Company Brief

Iberdrola
Iberdrola is a multinational electric utility focused on generation, distribution and commercialization of electricity, with significant investments in renewable energy, grid modernization and international power markets serving residential, commercial and industrial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bilbao, Spain
Founded: 1992
WebsiteLinkedIn