Fiserv

6 days ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Serve as the primary technical point of contact for clients integrating with a payments gateway API, guiding them from design through production deployment. Translate client business requirements into implementation strategies, troubleshoot authentication, transaction flows, and webhook delivery, and perform root-cause analysis using logs and payloads. Partner with product and engineering teams to relay client feedback, improve platform usability, and create integration guides and troubleshooting playbooks in a fast-evolving fintech environment.

Location: Australia

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Act as the primary technical liaison for clients integrating with the payment gateway API, providing consultative guidance from initial design through production deployment.
•Interpret client business requirements and translate them into practical implementation strategies.
•Support API integration and troubleshooting across multiple programming languages/frameworks, including authentication, transaction flows, and webhook delivery.
•Perform root-cause analysis by reviewing client API payloads, logs, and code samples, then provide actionable solutions.
•Partner with product and engineering teams to relay client feedback, identify usability gaps, and help drive platform improvements.

Key Requirements

•10+ years of experience in technical integration, solutions engineering, or API-focused support, or a Bachelor’s degree in Computer Science or related field with strong software fundamentals.
•Strong understanding of REST APIs, JSON, webhooks, and authentication models including OAuth, API keys, and HMAC.
•Proficiency in at least one modern programming language (e.g., Java, Python, JavaScript, C#, PHP, or Ruby) and the ability to read and interpret code across languages.
•Experience troubleshooting integrations involving HTTP requests, API responses, network issues, and application logs.
•Excellent communication ability to simplify complex concepts for technical and non-technical audiences.

Experience:10+ yearsFintechPaymentsE-commerce

Education:Bachelor's in Computer Science

Skills:CommunicationProblem-solvingAnalytical thinkingCritical thinkingAdaptability

Tech Stack:Payment gateway APIRESTJSONWebhooksOAuthAPI keysHMACHTTPSDKsJavaPythonJavaScriptC#PHPRubySQLNoSQLSFTPTLSPGP

Company Brief

Fiserv

Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn

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Fiserv

6 days ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Australia

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Act as the primary technical liaison for clients integrating with the payment gateway API, providing consultative guidance from initial design through production deployment.
•Interpret client business requirements and translate them into practical implementation strategies.
•Support API integration and troubleshooting across multiple programming languages/frameworks, including authentication, transaction flows, and webhook delivery.
•Perform root-cause analysis by reviewing client API payloads, logs, and code samples, then provide actionable solutions.
•Partner with product and engineering teams to relay client feedback, identify usability gaps, and help drive platform improvements.

Key Requirements

•10+ years of experience in technical integration, solutions engineering, or API-focused support, or a Bachelor’s degree in Computer Science or related field with strong software fundamentals.
•Strong understanding of REST APIs, JSON, webhooks, and authentication models including OAuth, API keys, and HMAC.
•Proficiency in at least one modern programming language (e.g., Java, Python, JavaScript, C#, PHP, or Ruby) and the ability to read and interpret code across languages.
•Experience troubleshooting integrations involving HTTP requests, API responses, network issues, and application logs.
•Excellent communication ability to simplify complex concepts for technical and non-technical audiences.

Experience:10+ yearsFintechPaymentsE-commerce

Education:Bachelor's in Computer Science

Skills:CommunicationProblem-solvingAnalytical thinkingCritical thinkingAdaptability

Tech Stack:Payment gateway APIRESTJSONWebhooksOAuthAPI keysHMACHTTPSDKsJavaPythonJavaScriptC#PHPRubySQLNoSQLSFTPTLSPGP

Company Brief

Fiserv

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn