Experience Center Associate

Miele
United States
Workplace: OnsiteFull timeUSD 60,000 - 70,000 annuallyFunction: SalesEducation: high_schoolSkills: ["Customer service","Communication","Time management","Teamwork","Initiative"]

Drive sales and referrals in a Miele Experience Center by meeting personal KPIs and supporting the Center’s financial goals. Deliver exceptional customer experiences for walk-in and appointment clients, maintain high NPS, and convert product interest into purchases through strong product knowledge. Handle day-to-day operations including quotes, order entry, inventory support, event preparation, visitor/referral logs, and showroom upkeep—while representing the brand with energy and professionalism.

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FursaFursa
Miele
Miele
1 day ago

Experience Center Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Drive sales and referrals in a Miele Experience Center by meeting personal KPIs and supporting the Center’s financial goals. Deliver exceptional customer experiences for walk-in and appointment clients, maintain high NPS, and convert product interest into purchases through strong product knowledge. Handle day-to-day operations including quotes, order entry, inventory support, event preparation, visitor/referral logs, and showroom upkeep—while representing the brand with energy and professionalism.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Work with the Center Manager to achieve financial objectives and meet personal KPIs while contributing to team goals.
  • •Develop product knowledge through training, catalogs/manuals, and self-guided learning to drive conversion through clear communication of features and benefits.
  • •Assist walk-in, appointment-based, dealer, and trade clients to exceed expectations and maintain high NPS and consumer ratings.
  • •Create sales quotes and enter orders in company systems; track referrals, quotes, and purchase history through consumer profile capture.
  • •Support center operations including event prep, stock management/replenishment, inventory and housekeeping, showroom brand standards, and clerical reception tasks (phones, logs, data entry, email).

Pay and Benefits

Salary: USD 60,000 - 70,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveHolidaysGym MembershipEmployee PurchaseWellness StipendVolunteer Programs

Key Requirements

  • •Previous experience in showroom sales, design, or luxury manufactured goods preferred.
  • •Highly customer-centric, results driven, and goal oriented with willingness to exceed customer expectations.
  • •Comfortable providing effective communication with coworkers, consumers, and business partners in person, via phone, and email.
  • •PC proficiency including Outlook, MS Word, and Excel (willing to learn new applications).
  • •High school diploma required.
Experience:Showroom salesLuxury goods
Education:High School
Skills:Customer serviceCommunicationTime managementTeamworkInitiative
Tech Stack:OutlookMS WordExcel

Company Brief

Miele
Manufacturer of premium domestic and commercial appliances including washers, dryers, dishwashers, ovens, and vacuum cleaners, known for engineering quality, longevity, and innovative household technologies.
Industry: Home Appliances
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Gütersloh, Germany
Founded: 1899
WebsiteLinkedIn