Sales Manager/Preferred Business Sales – AUH Zone

e&
Dubai
Workplace: OnsiteFull timeFunction: SalesExperience: 5-8 yearsEducation: bachelorsSkills: ["Leadership","Customer focus","Analytical thinking","Process improvement","Communication"]

Own SMB segment sales performance for the AUH zone and oversee managed SMB teams to deliver prompt, reliable customer service. Lead day-to-day team operations, presales activities, and customer management, using KPI monitoring to improve efficiency and service quality. Coordinate with Marketing and Engineering on product development feedback and customer demand trends. Build skilled sales resources, evaluate ongoing performance, and ensure key strategic and financial targets are met.

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FursaFursa
e&
e&
3 days ago

Sales Manager/Preferred Business Sales – AUH Zone

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own SMB segment sales performance for the AUH zone and oversee managed SMB teams to deliver prompt, reliable customer service. Lead day-to-day team operations, presales activities, and customer management, using KPI monitoring to improve efficiency and service quality. Coordinate with Marketing and Engineering on product development feedback and customer demand trends. Build skilled sales resources, evaluate ongoing performance, and ensure key strategic and financial targets are met.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive SMB segment sales performance in the zone and oversee managed SMB teams for prompt, reliable service.
  • •Manage day-to-day team functioning and ensure courteous, competent support to managed SMB customers.
  • •Review KPI-driven efficiency and service quality of managed SMB teams and follow up as required.
  • •Oversee presales activities and ensure customers are managed promptly and efficiently.
  • •Develop sales improvement plans to retain and win business, and coordinate with Marketing and Engineering on customer demand trends and feedback.

Key Requirements

  • •Bachelor’s degree in Marketing or Business Administration.
  • •5-8 years’ experience in a similar capacity.
  • •Ability to manage day-to-day functioning of a team and provide guidance to subordinates.
  • •Experience monitoring KPIs to ensure efficiency and service quality for managed SMB customers.
  • •Knowledge of presales activities and sales process improvement to retain and win business.
Experience:5-8 yearsSalesSMB
Education:Bachelor's in Marketing/Business Administration
Skills:LeadershipCustomer focusAnalytical thinkingProcess improvementCommunication

Company Brief

e&
Emirates Telecommunications (Etisalat, now e&) is a UAE-based multinational telecom operator providing mobile, fixed-line, broadband, IPTV and digital services across the Middle East, Africa and Asia, with extensive infrastructure and enterprise solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1976
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